D_Fresh
Contributor
i'm watching this very carefully now as my mid june flight to bali is via manila with a 4 day transit in manila...there is confusion as to whether i can refund/move my flight if the first leg flies, but the second leg doesn't due to bali being on lockdown...
the initial response was 'you would have to take the toronto to manila flight and if the bali flight was cancelled when you are in manila you would get a refund for that...'
So they're basically telling you that we're going to get you stranded and then you'll have no option but to pay out the wazoo for an immediate ticket to the same, or another destination? What lovely customer service....
Definitely keep us posted...