Very dangerous experience - advice please!

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Thanks for the info. How are those surveys delivered to the students and back to Padi? If thru direct mail both ways, I can see some merit - if the Inst doesn't intercept them somehow? If the Inst distributes them with other paperwork, I can imagine problems at least - even if mailed to Padi separately. And how many bad reports does it take to inspire actions?
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The surveys are sent directly to the students by snail mail, and I think PADI may have recently stared doing them by email. The instructor is absolutely out of the loop with the distribution of the surveys.

Steve, are you sure that one complaint does not get someone expelled? I know an instructor that got expelled from PADI nearly 3 years ago due to a sexual complaint from a student. PADI investigated and he was expelled about one month later and his name and number were published in the Undersea Journal. None of my friends who were his students got QA surveys at the time or after, but I'm not sure about any students during that particular o/w weekend.

It seems like one complaint plus an investigation into the complaint and any corroborating witnesses would allow PADI to expel a member if grievous enough.

I may have overstated when I said one complaint will never get one expelled, if a single event is sufficiently severe and substantiated I imagine that would be sufficient. My point was that an instructor will not be suspended based on one complaint until that complaint is substantiated either through other reports of similar acts from other students or investigation of the original complaint.
 
I emailed the shop to let them know about this thread and provided them a link. I don't speak or read much Spanish, so I have a friend translating their reply for me. Once I get that, I will post the reply and translation. If it says what I think it does, it is going to blow your minds!!!!!
 
:popcorn:
 
This is some juicy stuff!!! Just like watching CSI late at night. Hopefully everything turns out ok, TF, glad to hear everything came out on top. Keep up the good fight!
 

I was hoping to get the translation back by now but haven't yet. My best translator is out of the country on vacation and I tried using someone else... So, lacking an actual translation, I used a combination of my limited spanish, the translation feature in my Outlook, and a Spanish to English dictionary to decipher the spirit of the reply. Anyone who speak Spanish is certainly welcome to post up a literal translation and I actually hope someone does that. Is everyone ready for this? Since you are likely on a computer, you should be sitting down, but if not I suggest you sit now...

Here is a copy of the email I sent them. Short, sweet, to the point:

Hello,
I wanted to let you know about a complaint circulating on a website against your shop. The link is below.
http://www.scubaboard.com/forums/near-misses-lessons-learned/259542-very-dangerous-experience-advice-please-7.html


Here is their reply:

Muchas gracias por tu aviso, pero por mi seguridad personal no puedo hablar sobre eso.

Esta persona tiene vínculos con la mafia y el cartel de las drogas



A ScubaBoard Staff Message...


names removed for obvious reasons




I think that is basically saying "Thanks for the heads up, but for my own personal safety, I can't comment because the person is linked with the mafia and drug cartels"...

Like I said, I know this is not an exact translation and the sooner someone can expand on it the better. But, if I wasn't comfortable it was at least close, I would not be posting it yet. I'm not sure who they are saying is with the Mafia and Drug Cartels, but I would have to guess that they are referring to either the Instructor or the Poster, TutiFruti. Who else would they be referring to? So, the questions now are:

A) What kind of business would ever send a reply like that, EVER?
B) If they just made that up for some bizarre reason, what kind of people are they? What is wrong with them?
C) If they were referring to TF and this was their way of trying to descredit her, they have more than a little bit to learn about customer service...
D) If they were referring to the Instructor...Well, if that's the case, I think this speaks for itself!
E) Several more questions I will let you all think up!

If anyone from PADI sees this and wants the actual email as proof, I will gladly forward it off to them. Just PM me your @padi.com email address. I'm not forwarding the email off to anyone but PADI.

I certainly don't know all of PADI's rules or whatever, but I can't imagine any organization wanting to be affiliated with people like this. And, I certainly don't see how PADI could be comfortable accepting cert's from people like this.
 
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:popcorn:


nah....we need the big bag....:lurk:
 
my boyfriend and I had a really awful experience this weekend

First a bit about us: I'm 23 and have done about 10-15 dives, but unfortunately haven't been able to get certified!

My bf, on the other hand, has absolutely zero diving experience.

We had decided this past weekend (oct 31st - nov 3rd) to do the PADI OWD course, and were both quite excited about this, but encountered a series of problems which culminated in and extremely dangerous situation.

Firstly, the instructor failed to send us the manuals on time, and they arrived the day before we flew out to the coast to do the course, so we didn't have much time to study them.

Secondly, the instructor failed to show us the video or do any classroom/pool teaching

Thirdly, and I think this is the worst thing, we didn't fill in any medical forms or disclaimers, which I know you're meant to do before you dive.

So this is what happened: the guy has a dive school inland and a small house on an island where we were going to stay for the 3 nights, 4 days in which he said we could easily complete the course. We arrived in the city where the dive school is on thursday night, and the instructor informed us we would leave for the island on Friday at 8am.

On Friday morning we arrived to find his boat filled with other tourists he would drop off on the way, as well as another couple, one of whom was certified and had hired this guy for the day to lead 2 dives for him while his gf stayed on the surface. I thought it was a bit odd to take a complete beginner on his first dive with someone who was experienced, but I didn't say anything.

We arrived on the island , dropped our things off and got straight back on the boat with all the gear ready to do our first dive. I asked the instructor if we weren't going to do any classes or shallow dives first so my bf could familiarize himself with all the gear, but the guy said he wanted us to relax and enjoy the first dive, and we would do all the training exercises the next day. After him explaining to my bf to breathe slowly and not hold his breath, and also how to equalize (?apologies if this is the wrong word) the pressure in his ears and sinuses, we did the first dive. It was around between 10-15mt, for around 30 minutes.

I have to emphasize the fact that no buoyancy training was given to my bf, and the weight was not properly checked, resulting in his floating dangerously fast up to the surface during the dive due to inadecuate weighting. He wasn't taught how to use his BCD at all.

Right after the dive, my bf told the instructor he felt really uncomfortable and scared because he didn't know how to use the equipment properly. The instructor told him not to worry, that he would learn buoyancy by instinct during the next dive, and after a short interval, we did the following dive. The bf was slightly more relaxed during this dive, which lasted about 45 min at slightly less depth.

That afternoon, the instructor told us he was going back to the mainland, and left us to spend the night on the island alone. No training was given that afternoon.

The following day (Saturday) it rained heavily all day, and there were very high winds and strong waves. Obviously we could not dive, and even though the instructor arrived back at the island in the morning, he barely spoke to us all day and didn't use the opportunity to teach us some of the 8-10 hours of theory that were supposedly included in the course. We spent the day reading the OWD manual.

On Sunday it was raining when we woke up. There was also an extremely high tide and strong winds, again causing huge waves. Despite this, the instuctor told us that it would be calmer on the other side of the island, and began to get the equipment ready when it stopped raining. He helped us on to the boat with all the equipment, and waited until the boat had started to leave the dock to inform us that he would not be coming with us, and the boat driver would be in charge of the dive that day. He didn't even give us a chance to protest as we had already left by that time!

I've checked the school's website and this person is not trained or authorized to lead expeditions or teach diving.

This guy decided to take us to a place I had been diving before, which is well known because anyone who remains on the boat normally gets very sick due to the big waves in this area. There are also some fairly strong currents so it's not an ideal situation for a beginner, even on a nice day. As the weather was pretty awful, it took us all about 3 minutes to start feeling very sick.

The guy explained very briefly the depth and duration of the dive (I have to admit I got a really bad feeling when I asked the guy how many metres 30ft was, and he said he wasn't sure but he thought it was around 40m!),

Apparently, the Instructor is a PADI Instructor. I am a PADI Instructor. It is my understanding that PADI has been made aware of this situation.

What is going on with this? If the facts are as alleged, this Instructor should not be teaching.
 
"esta persona." Which person ia the shop referring to? The Instructor? The boat operator from Day #2? Or Tutifuriti? Or Tuitfruti's boyfriend?

Would you please e-mail back and ask the shop which persona has links to the cartels? My Spanish is terrible but there is a bad attempt at that:

"Gracias por/para (?) su respuesta. ?Quien tiene vinculos con los drogitas? El Instructor? El cliente? La mujer? Su novio?"
 

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