rubicon000
Registered
hello everybody,
Last April, I purchased an Ultrapower UXDS-1 strobe after only 6 dives it stopped working. For the last 2 weeks I've been trying to reach Ultramax via phone calls, emails but to no avail. Anybody had experience (good or bad) dealing with them regarding warranty issues ?
thanks
JL
*edit* I finally talked to Frankie Chu at UltraMax, seems like a stand up guy, I'm sending my unit today, he will either fix it or send me a new one. I'll keep you posted.
JL
Last April, I purchased an Ultrapower UXDS-1 strobe after only 6 dives it stopped working. For the last 2 weeks I've been trying to reach Ultramax via phone calls, emails but to no avail. Anybody had experience (good or bad) dealing with them regarding warranty issues ?
thanks
JL
*edit* I finally talked to Frankie Chu at UltraMax, seems like a stand up guy, I'm sending my unit today, he will either fix it or send me a new one. I'll keep you posted.
JL
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