Ironborn
Contributor
This trip on the Turks & Caicos Explorer II (TCE2) was my first visit to the Turks & Caicos Islands (TCI) and my first experience with Explorer Ventures (EV). It left me with a positive impression of both the TCI and EV and a desire for more of both. The boat and its crew were excellent, lived up to their well-deserved reputations, and left a more consistently positive impression on me than Aggressor Fleet. Also well-deserved is the TCI's reputation for an abundance of sharks, which were the highlight of the trip, but we also saw many other, medium-sized animals and large schools of fish. The conditions of the reefs varied from one place to another, as some hurricane damage, bleaching, and other problems were evident in some spots. With the exception of the greater average depths of most dives, the diving conditions were good and relatively easy, despite some significant winds that week. The greater average depths (but not necessarily greater maximum depths) turned out to be less of an issue than I had anticipated, with the major exception of unexplained DCS that another guest experienced. Even that unfortunate incident nonetheless failed to detract significantly from what was ultimately a very satisfying trip, as the crew handled the incident impeccably and with minimal disruption to other guests. This trip fueled my interest in future travel to other shark-heavy destinations and persuaded me to step my game up for more wide-angle photography of big(ger) animals. Most of the hyperlinks in the text of this report lead to photos on my Instagram profile that illustrate what I have written here.
Why I Went There
The TCI in general and the TCE2 in particular had been on my “to do” list for some time. Key factors included the solid reputation of the TCE2 among Caribbean liveaboards and the TCI's reputation for many sharks and other, medium-sized animals. I had originally hoped that my first liveaboard trip would be on the TCE2, but I put it on the back burner because of Hurricanes Irma and Maria in 2017. Favorable reviews and trip reports from 2018 persuaded me that I should make the TCI a priority again for 2019, and a competitive EV discount for one of my target weeks (the 4th of July holiday) sealed the deal. I briefly considered land-based TCI alternatives but did not pursue them very far because: a) the prevailing view seems to be that a liveaboard is the most cost-effective and convenient way to explore the TCI; and b) the terrestrial environment appeared to be both very expensive and conspicuously lacking in other, non-diving points of interest (to me, at least). I did not consider the competing Turks & Caicos Aggressor because the TCE2 seems to be the more popular and highly-regarded of the two, and my mixed results on previous Aggressor trips persuaded me that I should try a different company.
How I Went There
Another advantage of the TCI is their relative ease of access for me, i.e. a 3.5 hour direct flight from New York area airports on JetBlue, Delta, or United. The cost of round-trip airfare seems to fluctuate between relatively cheap ($300-400) and quite expensive ($800-1000); it is rarely or never between those two extreme price ranges, and with no apparent rhyme or reason as to why one week is cheap and another week is expensive. The captain of the TCE2 that week was a fellow New Yorker and had similar observations. I flew on Delta, which was the cheapest for that week, and I had no problems.
The Boat and the Crew
The TCE2 and its crew lived up to their positive reputations and were consistent with what I had read in prior reviews and trip reports. The boat provided a reasonable degree of comfort, comparable to that of Aggressor vessels, except that there was no hot tub, which I would prefer not to have onboard, as it can be a DCS risk. I had booked a berth in a double cabin with bunks, but the crew gave me a free upgrade to a cabin with one large bed that is evidently meant for couples, as the boat was at only about half its passenger capacity that week. As a caveat, the small number of passengers that week probably influenced my perceptions of the boat, the diving, and the overall experience, but I think that I would have still had a similarly good experience even with a full(er) boat. The food was good, but not as good as some of the finer cuisine on Aggressor vessels. I am not aware of any malfunctions or other engineering problems during the trip, except a small pipe leak that the engineer fixed promptly.
My only gripe would be that the dive deck might have been a bit small for the boat's full passenger capacity, but it was more than adequate for the smaller number of guests that week. The camera table and the camera rinse tank were quite spacious and would be more than adequate for several large rigs.
As others have noted, this boat is more prone to relatively wide and fast swinging on its mooring, which might be somewhat of an issue for those without prior experience with boat swing. The crew provided good guidance on managing this swinging, which may have also attracted large schools of fish to the boat and yielded some of the most interesting safety stops of my diving experience thus far.
The crew was excellent and delivered a high-quality experience. What I appreciated most was their general attitude and overall atmospherics. I got a different and better vibe from EV, including the home office, than I did from Aggressor Fleet. It struck me as a somewhat lower-key, more authentic, and less corporate culture, and their customer loyalty programs are also more compelling. I sensed a different mentality even in their approach to photography, for example. The TCE2 crew expressed interest in my photography and that of another photographer on board that week, and the home office saw some of my photos on Instagram and asked to feature them in their social media. Featuring guest photos is a good way to give potential guests a more authentic view of the environment and a good opportunity for photographers to share images. I prefer the above to Aggressor Fleet's use of a guide to follow guests around and sneak up on them to shoot them for a DVD to sell guests at the end of the week for an extra fee, rather than showing guests animals that they may want to photograph themselves (which EV did).
It can be easy to provide a good experience when everything goes right. The true test of a crew or any other organization is their performance when things do not go well. The TCE2 crew demonstrated their ability to handle problems well when another guest, a fellow solo traveler who had become my “instabuddy,” developed skin bends about half way through the trip. Both of us, the other guests, and the guides had been diving together as one group with similar profiles and well within the NDLs, and there was no other obvious explanation for the DCS incident. It appears to have been one of those odd cases that the current theory does not explain, and a relatively mild case with very mild symptoms. We were at the remote French Cay at the time, so the boat returned to Providenciales to drop him off to see a doctor and receive treatment in the hyperbaric chamber. A crew member accompanied him and went into the chamber with him. The boat returned to Providenciales the next day to pick up him and the crew member, even though he would not be diving any more on this trip, so that he could have his food and lodging. He spoke very highly of the support that he received from the crew and remained in surprisingly good spirits, given the circumstances. The crew truly distinguished themselves by taking good care of a guest that needed it with minimal impact on the remaining guests. We missed one dive when the boat returned to Providenciales to drop him off, and we avoided missing any dives when the boat returned to Providenciales again to pick him up by making minor adjustments to the diving schedule for that day. The crew continued to provide the same level of service even when they were missing one crew member for a whole day. Without my instabuddy, I paired up with the guide or another guest whose buddy sat out some dives due to ear issues.
(to be continued)
Why I Went There
The TCI in general and the TCE2 in particular had been on my “to do” list for some time. Key factors included the solid reputation of the TCE2 among Caribbean liveaboards and the TCI's reputation for many sharks and other, medium-sized animals. I had originally hoped that my first liveaboard trip would be on the TCE2, but I put it on the back burner because of Hurricanes Irma and Maria in 2017. Favorable reviews and trip reports from 2018 persuaded me that I should make the TCI a priority again for 2019, and a competitive EV discount for one of my target weeks (the 4th of July holiday) sealed the deal. I briefly considered land-based TCI alternatives but did not pursue them very far because: a) the prevailing view seems to be that a liveaboard is the most cost-effective and convenient way to explore the TCI; and b) the terrestrial environment appeared to be both very expensive and conspicuously lacking in other, non-diving points of interest (to me, at least). I did not consider the competing Turks & Caicos Aggressor because the TCE2 seems to be the more popular and highly-regarded of the two, and my mixed results on previous Aggressor trips persuaded me that I should try a different company.
How I Went There
Another advantage of the TCI is their relative ease of access for me, i.e. a 3.5 hour direct flight from New York area airports on JetBlue, Delta, or United. The cost of round-trip airfare seems to fluctuate between relatively cheap ($300-400) and quite expensive ($800-1000); it is rarely or never between those two extreme price ranges, and with no apparent rhyme or reason as to why one week is cheap and another week is expensive. The captain of the TCE2 that week was a fellow New Yorker and had similar observations. I flew on Delta, which was the cheapest for that week, and I had no problems.
The Boat and the Crew
The TCE2 and its crew lived up to their positive reputations and were consistent with what I had read in prior reviews and trip reports. The boat provided a reasonable degree of comfort, comparable to that of Aggressor vessels, except that there was no hot tub, which I would prefer not to have onboard, as it can be a DCS risk. I had booked a berth in a double cabin with bunks, but the crew gave me a free upgrade to a cabin with one large bed that is evidently meant for couples, as the boat was at only about half its passenger capacity that week. As a caveat, the small number of passengers that week probably influenced my perceptions of the boat, the diving, and the overall experience, but I think that I would have still had a similarly good experience even with a full(er) boat. The food was good, but not as good as some of the finer cuisine on Aggressor vessels. I am not aware of any malfunctions or other engineering problems during the trip, except a small pipe leak that the engineer fixed promptly.
My only gripe would be that the dive deck might have been a bit small for the boat's full passenger capacity, but it was more than adequate for the smaller number of guests that week. The camera table and the camera rinse tank were quite spacious and would be more than adequate for several large rigs.
As others have noted, this boat is more prone to relatively wide and fast swinging on its mooring, which might be somewhat of an issue for those without prior experience with boat swing. The crew provided good guidance on managing this swinging, which may have also attracted large schools of fish to the boat and yielded some of the most interesting safety stops of my diving experience thus far.
The crew was excellent and delivered a high-quality experience. What I appreciated most was their general attitude and overall atmospherics. I got a different and better vibe from EV, including the home office, than I did from Aggressor Fleet. It struck me as a somewhat lower-key, more authentic, and less corporate culture, and their customer loyalty programs are also more compelling. I sensed a different mentality even in their approach to photography, for example. The TCE2 crew expressed interest in my photography and that of another photographer on board that week, and the home office saw some of my photos on Instagram and asked to feature them in their social media. Featuring guest photos is a good way to give potential guests a more authentic view of the environment and a good opportunity for photographers to share images. I prefer the above to Aggressor Fleet's use of a guide to follow guests around and sneak up on them to shoot them for a DVD to sell guests at the end of the week for an extra fee, rather than showing guests animals that they may want to photograph themselves (which EV did).
It can be easy to provide a good experience when everything goes right. The true test of a crew or any other organization is their performance when things do not go well. The TCE2 crew demonstrated their ability to handle problems well when another guest, a fellow solo traveler who had become my “instabuddy,” developed skin bends about half way through the trip. Both of us, the other guests, and the guides had been diving together as one group with similar profiles and well within the NDLs, and there was no other obvious explanation for the DCS incident. It appears to have been one of those odd cases that the current theory does not explain, and a relatively mild case with very mild symptoms. We were at the remote French Cay at the time, so the boat returned to Providenciales to drop him off to see a doctor and receive treatment in the hyperbaric chamber. A crew member accompanied him and went into the chamber with him. The boat returned to Providenciales the next day to pick up him and the crew member, even though he would not be diving any more on this trip, so that he could have his food and lodging. He spoke very highly of the support that he received from the crew and remained in surprisingly good spirits, given the circumstances. The crew truly distinguished themselves by taking good care of a guest that needed it with minimal impact on the remaining guests. We missed one dive when the boat returned to Providenciales to drop him off, and we avoided missing any dives when the boat returned to Providenciales again to pick him up by making minor adjustments to the diving schedule for that day. The crew continued to provide the same level of service even when they were missing one crew member for a whole day. Without my instabuddy, I paired up with the guide or another guest whose buddy sat out some dives due to ear issues.
(to be continued)