Thank you Embarq!!!!!

[Mike Edmonston]

Our phones are down today, thanks to Embarq!

I just upgraded my internet connection to 5Mbps (YAHOOO!!!!), But in doing so, Embarq screwed up something and now my phone lines are dead!!!

I am STILL HERE!!!!

If you try to call the shop and get a disconnected message, Please just PM me and I'll call you right back.

Thank you all for your understanding.

It's going to be a looong friggin day!!!

Safe Diving

 

[embarq_lamontl]

Hello Mr. Edmonston,

This is a message from Lamont with Embarq Customer Support. I would first like to apologize for the frustration the service issue may have caused you. We see that you have an issue with the Embarq phone service and we are here to help. We would like the opportunity to assist you in resolving this issue you are having. Please let me know if the issue has been resolved or if you need additional assistance. Please provide your phone number in a private message or PM and we will research and resolve your issue. Thank you for giving us the opportunity to help you.



Lamont L.
Embarq Customer Support
SMNP.Lamont.l@embarq.com
For additional support please visit High Speed Internet - Local Phone & Wireless Phone Services | Embarq or call 1-877-646-3282
Voice | Data | Internet | Wireless | Entertainment

 

[Meng_Tze]

Wow Mike you have got some pull!! Post a message on a board and the vendor contacts you....

 

[Mike Edmonston]

Wow Mike you have got some pull!! Post a message on a board and the vendor contacts you....

Wowzers Batman! that's a first.

I do have to say that they were right on top of things and got it resolved within a few hours.

Their customer service is almost as good and efficient as mine!

Safe diving

 

[embarq_lamontl]

Hello Mr Edmonston,

I wanted to touch base with you again to make sure everything was working properly with your Embarq service associated with your Technical Scuba Training Ctr. business phone number. We are continually reviewing our services to make improvements. We appreciate you as a valued customer. Please let me know if you have any additional issues.

Lamont L.
Embarq Customer Support
SMNP.Lamont.l@embarq.com
For additional support please visit High Speed Internet - Local Phone & Wireless Phone Services | Embarq or call 1-877-646-3282
Voice | Data | Internet | Wireless | Entertainment