Teric owners, have you required repair or replacement service?

[Dan]

Hi @Dan

Sorry to hear that. Give my regards to Michele and Richard at Dive-Tronix.

I don't remember, do you dive a backup SPG?

I will.

Yes, I have a backup SPG, fortunately.

 

[Dan]

As much as he dives, he probably just "knows" much gas he has left!

LOL. I wish I knew. My dive buddy has the same gas consumption as I do. That helps. Also in a normal diving situation, my average gas consumption is 1 bar/minute. But I won’t go diving without SPG.

 

[Manatee Diver]

Someone posted a rumor that a fix was incoming for the Teric battery issues. I don't think there is one incoming in at least the short term. SRI's response to my Nastygram was to replace both computers. When all I wanted is assurances that we would have a fix once and for all.

But she did say that there is now a two year warranty on all batteries separate from the two year computer warranty.

 

[Dan]

I got RMA from Dive-Tronix. I’ll be sending off my Teric when I get home (tomorrow).

 

[Bowcaps]

1. Working with an independent instructor a lot of gear is slung around during pool session. The Metal Teric is vulnerable to scratches, as i scratched my first Teric on day 1.

2. Can not hear the alarm, which I use a lot for our scheduled activities.

3. Visibility, Teric not as good in direct Florida sunlight.

Again, it is not that the Teric is a Bad Dive computer. The Teric is Marketed as :" The Watch that Transforms you", and in that , was a selling point for me, which I do not believe they accomplished.

Now i figure I can just use a Perdix maybe even a Petral for all real Dives, and my OCi during training and back up in the OW. I could do this with the Teric and OCi, but I do not want to keep replacing the Teric Batteries.

I concur with point 3, in really bright sunlight the display is dim, especially compared to an Apple Watch ultra, but it is still visible and the vibration is adequate.

 

[Diver-6873]

1. Working with an independent instructor a lot of gear is slung around during pool session. The Metal Teric is vulnerable to scratches, as i scratched my first Teric on day 1.

2. Can not hear the alarm, which I use a lot for our scheduled activities.

3. Visibility, Teric not as good in direct Florida sunlight.

Again, it is not that the Teric is a Bad Dive computer. The Teric is Marketed as :" The Watch that Transforms you", and in that , was a selling point for me, which I do not believe they accomplished.

Now i figure I can just use a Perdix maybe even a Petral for all real Dives, and my OCi during training and back up in the OW. I could do this with the Teric and OCi, but I do not want to keep replacing the Teric Batteries.

Diving the Teric nearly daily for the past five years … I strongly disagree with #1 and #3. Zero band or body scratches or any of our Terics. Not having good hearing, we have audible alarms off and only use vibrations, those are felt 100% of the time. on Bonaire with sunlight, especially shallow with lots of sand reflection, visibility has always been excellent at high power.

 

[Manatee Diver]

I hear the audible alarm even through my hood.

 

[Manatee Diver]

Well here goes nothing. Going to introduce them one at a time.

 

[scrane]

My first Teric had a black screen. That would have ended the dive if I didn't have a backup AI computer. It was repaired. The AI antenna went out. That would also have ended the dive without the backup. This was replaced.

My second Teric had a bad battery and was replaced. That was just a nuisance.

My third Teric had an antenna failure and was replaced. Again, would have ended the dive without backup.

My fourth Teric had a bad battery and was replaced, another nuisance.

My fifth Teric had a bad battery and was replaced, another nuisance

My sixth Teric flashed like the flashlight function before turning off. Neither Dive-Tronix nor Shearwater had seen this before and electively replaced it. I don't know if this would have affected performance I have not heard back from Shearwater yet regarding their diagnostics.

My seventh Teric just had an antenna failure and will be replaced when I return from a non-diving family vacation. This required a backup.

My eighth Teric will be perfect

So, at least 4 of 8 problems I have had required a backup not to have affected the dive.

 

[scubadada]

Repaired #7 is perfect so far