Teric owners, have you required repair or replacement service?

Teric owners, have you required repair or replacemant service?

  • No

    Votes: 55 46.6%
  • Yes, repair

    Votes: 25 21.2%
  • Yes, replacement

    Votes: 14 11.9%
  • Yes, multiple repair and/or replacement

    Votes: 22 18.6%
  • Other, see post

    Votes: 2 1.7%

  • Total voters
    118

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OMyMyOHellYes

Contributor
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Bought both Teric and Perdidx AI in mid August '21. I wish I had bought two Perdixes (or would that be "perdii"? ). I just prefer the interface on the Perdii - easier with two buttons as I don't have to think about which button a menu is hidden under).

A trip to Roatan in late August and the Teric worked fine. Battery was good. Fast forward to a late Nov '21 trip to Bonaire. Before the trip I dropped the Teric on the charger. Hmmmmm... Very low battery. Charge it up and go on the trip. Note that it has to be charged religiously every night after maybe 3-4 hours in water every day.

Get home. charge and start watching. With it "Off" the Teric was losing between 5-10% of its reported charge every dang day. Then I start searching "Teric battery problems".... Well, you know.

I called SW and they said that was VERY surprising as it was a brand new production unit from mid '21. Send it in. I did and subsequently called Dive-Tronix to let them know I forgot to include my RMA paper in the box. No Problem thy sez. Nice folks. They say they might suspect a problem on the board instead of battery (same as SW in Canada said). That was last week. Waiting on return...

I use the Perdix as a primary and the Teric as a backup since I find the Perdix easier to use and read. Not slamming the Teric - the only thing that I find that recommends the Teric is that I can forgo wearing a separate watch on dive trips. But from a functionality standpoint, I'd rather two Perdii, or maybe even my Perdix with a Peregrine as a backup.

OMMOHY
 
OP
scubadada

scubadada

Diver
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After all of my returns for repair and replacement, I have sure ended up with a lot of Teric accessories, boxes, straps, strap extensions, strap pins, pin tools...

1642458779692.png

I'm hoping that this is the good one
 

brsnow

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Denver
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So how many would buy the Teric again? It has been on the wish list, but these threads are unsettling. I get discounts on Garmin but apparently the transmitter is loud. No doubt first world problems:)
 
OP
scubadada

scubadada

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Don't get me wrong. I think the Teric is a great computer. I also think that Shearwater has had a number of problems with their first watch style computer. I hope they have resolved these problems and that my current computer will last.
 

mcohen1021

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Only 2 scuba trips with my teric and 41 dives
 

lexvil

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So how many would buy the Teric again? It has been on the wish list, but these threads are unsettling. I get discounts on Garmin but apparently the transmitter is loud. No doubt first world problems:)
I would, did but the Garmin looks to be a contender
 

tmrqs

Registered
Messages
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Location
New York
# of dives
50 - 99
So how many would buy the Teric again? It has been on the wish list, but these threads are unsettling. I get discounts on Garmin but apparently the transmitter is loud. No doubt first world problems:)

I would buy it again in a heartbeat, LOVE my Teric and still 0 issue with it.
 

tmrqs

Registered
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For how long?

Purchased in Nov 2020 (so 15 months old) and just shy of 70 dives on it in the span of 11 months - with dive trips every 2 months or so.

Battery holds great (so far), very little loss in between trips.
 
https://www.shearwater.com/products/perdix-ai/

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