SmartTRAK will not begin download from Galileo

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Tracy Guy

New
Messages
1
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0
Location
US Virgin Islands
# of dives
1000 - 2499
I am running windows 8.1 on a Dell pc. I have successfully downloaded dives in the past but possibly on another computer. When I attempt to download, the irDA connection buttons flash and say "connected". A progress box opens but shows no activity and then a message displays "no progress in data transfer - retry". The IrDA monitor box then continues to show flashing red lights with the words "closing communication" but it hangs and will only shut down if I close the application altogether. Help!
 

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