AMIR007
Contributor
couple months ago i accidentally cut the strap of my petrel with my EEZYCUT , i was looking to buy it in shops and dive centers who sell shearwater product in thailand , i couldn't find any , so i decide to contact shearwater after 3 weeks of searching .
i asked them for any shop in the internet that i could buy from them o ring and strap for my petrel . and their answer was just AMAZING , after couple hours i received this back :shocked2:
: We would be happy to help you out. Please send us your ship to address and we will drop a new battery cap with gold contacts and a replacement strap into the mail for you.
Lynn Partridge
VP Sales & Marketing
after less than 2 weeks i received small packet from SHEARWATER RESEARCH INC , i open it to see whats in :
new strap , battery cap gold plated , o ring , electolube cg60 (electrical contact grease )
I'm really happy with the shearwater service , thats the kind of service that they will never let you down,
a big thanks to Lynn partridge and the shearwater team for the great dive computer , and the greatest customer service .
i asked them for any shop in the internet that i could buy from them o ring and strap for my petrel . and their answer was just AMAZING , after couple hours i received this back :shocked2:
: We would be happy to help you out. Please send us your ship to address and we will drop a new battery cap with gold contacts and a replacement strap into the mail for you.
Lynn Partridge
VP Sales & Marketing
after less than 2 weeks i received small packet from SHEARWATER RESEARCH INC , i open it to see whats in :
new strap , battery cap gold plated , o ring , electolube cg60 (electrical contact grease )
I'm really happy with the shearwater service , thats the kind of service that they will never let you down,
a big thanks to Lynn partridge and the shearwater team for the great dive computer , and the greatest customer service .
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