GaleForceEight
Registered
Any one have experience with battery change in the G2 transmitter. after approx. 200 dives, while in Bonaire 3 weeks ago my G2 wrist unit lost signal, intermittently and randomly. Sometimes I got a got pressure reading for 2-3 minutes, then I'd lose the signal for multiple minutes, totally random. I swapped out the battery with a fresh 2/3aa cell, without relief,
I sent the transmitter back, under warranty via my local dive shop, where I bought the G2 and 3 days ago I was told that because I put a 3.6 volt 2/3 aa in the transmitter, instead of a 3.0 volt cell, that I violated the warranty. I had sent a letter along with my transmitter explaining that the failure occurred BEFORE the battery change, so far no resolution. I checked the manual online, while in Bonaire, and there is no specification listed for what voltage rating is required, just "CR2/3 AA battery" page 91. I rechecked the manual again today and that is still the case.
Any input would be appreciated.
Since they did not specify the battery voltage they can't really blame you for fitting the wrong type.
That said I would add that the battery size is what they stated, not the voltage - and on my G2 it specifically states that the cell is not end user replaceable (probably to avoid such issues). The chemical composition of cells does mean that the voltage differs. Think in terms that a standard AA alkaline battery has 1.5 volts whereas an NiMh AA size cell has only 1.2v.
They would argue that overvolting the computer may have damaged it, however by such a margin I would argue that if overvolting it by 0.6 volts is sufficient to kill the computer they have inadequate protections designed into it.
Theyir warranty is probably designed to protect them for idiots who fit wildly incorrect cells, and you are victim to this policy, so approaching hem and asking for rectification 'as a gesture of good faith' would absolve them from creating a precedent which could leave them vulnerable to having to cover warranty for the folks whose BMI exceeds their IQ.