Glad to hear that everybody got safely off the boat. Fortunately it sounds like happened in calm seas, with other boats nearby. It could have been a very different story if this had happened at night, in rough sea and a remote location. Also a good reminder why it is important to keep a dry bag with passports and other essentials close at hand.
There look to be two Carlton Queen boats. One was built about twenty years ago, and this one which was only on its second trip. The boats don’t look to be the same, but not sure if they are both the same hull. The review posted above sounds like it is from the older boat.
There does seem to be a trend towards the Red Sea boats getting bigger and bigger, some of the new ones are very tall, I have seen at least one that had to be modified after launch as the design just wasn’t stable in the sea. Not sure if this was a factor here, although the fact it was listing from the start does suggest a water leak somewhere.