Q & A for Suunto Diving Products

[D_Vince]

Easy fix on that strap problem, just get a set of adapters and a Zulu strap. It's safer, more comfortable, and you won't loose your watch

 

[Hendrik@Suunto]

ben.spam,

My apologies for the late response, I was unaware that you had posted this until today. I have forwarded your comments to the software development department. I will update you as soon as I recieve a reply.

Best Regards,
Chris from Suunto

---------- Post Merged at 11:43 PM ---------- Previous Post was at 11:49 AM ----------

TB_Buc,

What is the serial number of the Vyper? Also, what color is the face?

Thanks,
Chris from Suunto

 

[ammar]

Hi Chris,

Could you please tell me if it is possible to access average depth during a dive on a Suunto D9tx? At the moment I can only access it after the dive is over.

Cheers

 

[TB_Buc]

Chris, the face is Green, the serial number is 2141.

 

[Hendrik@Suunto]

ammar,

I have responded to the thread that you created.

Best Regards & Safe Diving,
Chris from Suunto

---------- Post Merged at 11:56 AM ---------- Previous Post was at 11:51 AM ----------

TB_Buc,

I may have a solution for you. I have your contact information since you have contacted the Suunto service center, so I will get in touch with you via telephone with more details.

Thanks,
Chris from Suunto

 

[Hendrik@Suunto]

Ben.Spam,

Please make sure that you are running the latest DM4 (Version 1.1.6) which is considered suitable for
stand-alone use. With this version, you can use tagging and/or notes features in the "My Notes" section to add dive details such as names of buddies, boats, locations etc.. You can use all of those functions while not connected to the internet. The only time you will need internet connection is to transfer data from DM4 to Movescount. The one thing you are not able to do is attach pictures to your dive logs. This feature is not available for DM4 at this point in time. Your feedback has been forwarded for future improvements.

Best Regards & Safe Diving,
Chris from Suunto

 

[1dive2deep]

I am having some problems with DM4. When I put in my information in My Notes, if I try to go back and correct something it only allows me to correct one letter then jumps to the bottom of the field. This has been going on for some time. I currently running version 1.1.6. I have tried re installing with a new downloaded copy of the program and I get the same thing. Is there a fix or is this in the lot to be fixed for the next update? Also I would like to be able to have a field for Dive Buddy or for instruction dive Students

 

[Bopper]

Hello-

I bought a Vytec w transmitter second-hand off someone who never used it. It's obvious the thing has never touched water, as there is not even a small scratch on it or any blemishes at all. I assumed that since it was clearly brand new that it must be functional. But I was wrong. :depressed:

Long story short, the transmitter never worked properly even after swapping out several new OEM batteries. I took it to my local authorized repair center (after Aqualung support directed me to do so) and they confirmed it was a faulty transmitter.

I've mostly been told there's nothing that can be done, but also have received a "mail it in to the Authorized Repair Center and see what happens" advice from a person at Aqualung.

I don't want to pursue this much farther, but just want to confirm that I'm at a dead end. Is it correct that Aqualung does not repair these transmitters?

Thank you.

 

[Hendrik@Suunto]

Booper,

I have answered the original thread that you created regarding this issue.

Best Regards,
Chris from Suunto

 

[Vaughanp]

Hi Chris,

I have recently purchased the D6i and would like to know if there is a temperature display function on the "Time" function of the watch/computer?