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Several of my divers are GUE-trained, so unlike many commercial divers we have a propensity for backplates and wings, minimalistic, modular and consistent gear configurations, and of course the hallmark flat, prone position in the water column with perfect buoyancy control. Unfortunately we rarely have the opportunity to work in a prone position, as we're often inverted and reaching overhead or on the seabed bracing ourselves so we can operate machinery like underwater chainsaws and reciprocating saws. (See .) Most of the time we're upside-down or sideways or even vertical in the water column... Whatever we need to do in order to complete the job we've been tasked to do.
As such, diving in a drysuit means that any air in the suit must be minimized so that we don't encounter problems with a migrating bubble within the suit. Any air inside the suit "pools" at the highest point, be that high shoulder or arm or legs. We therefore dive with fully open exhaust valves, relying exclusively on the exhaust valve's built-in check valve to keep water out.
To avoid squeeze at depth, we inflate the suit... But any bubble indide the suit escapes from the exhaust valve, creating a point of equalization of pressure within the suit... No bubble to migrate, but no squeeze either. It's a very specific point created by a fully open exhaust valve. All changes in depth must be compensated, especially at the shallow depths where we typically operate.
This specific point of equalization - which I'll call an "equalized" suit - stiffens a non-stretch trilaminate suit to the point of reducing the diver's ability to move. Elbows, shoulders, hips and knees all experience a reduced range of motion brought on by the trilaminate material "shrink-wrapping" the diver. Sport divers add a little air to the suit; we don't have that luxury because of our atypical position in the water.
Diving a drysuit and undergarment made of a stretchable material solves this problem for us. Any "shrink-wrapping" does not reduce the diver's range of motion if the fabrics stretch... Even if he/she is diving at that point of equalization to avoid the migrating bubble.
Alright... Call made. Return authorization sent.
Calling the company - Huish Outdoors - was a trick. I was immediately put into a phone tree and given only option 1 (sales) and option 9 (dial by extension). Pressing 1 rang and rang... No answer. Pressing 0 was denied. Pressing 9 worked, but since I didn't know anyone's extension, I was lost. Pressing 0 at this menu was denied.
I hung up and called back 15 minutes later. Same.
The third time waz maybe 30 minutes later. This time pressing 1 got me to a live person (with a foreign accent). She was quick to understand the problem and offered a return authorization number. I am to send the SB back, where a person will assess the issue and either offer a repair or replacement suit. I suspect that since the SB is no longer being made, the latter will be offered to me.
I explained that I now had no drysuit to work in... But she said they had no loaner suit or anything to offer. I suppose I'm just screwed. Ah well... I guess it's back to diving a wetsuit in the meantime. That's the worst part about all of this: I've paid for a drysuit but have to dive wet.
Knowing that I'll probably be offered a new, non-SB suit, I asked her for a sample of the fabric being used in the BARE XCS2. I'd be able to tell immediately if it'd work for us based on stretch and buoyancy. "I'm sorry," she said, "I have no way of sending something like that to you. These suits are made in Malta." I don't know what that has to do with not being able to get a sample... Can they not ship an envelope from Malta? Grrr...
I then asked her point-blank how stretchy the XCS2 fabric is... Knowing, of course, that the SB trilaminate is surprisingly stretchy, and the DUI CF200 material 2-3 times stretchier. "Oh, it's stretchy, but it's not as stretchy as the SB."
I believe she's wrong about that... The XCS2 material is probably STRETCHIER than the SB trilaminate material... But either way she clearly has personally seen or dived neither of the two suits or she'd have given some better feedback.
I think it's high time to dump BARE as a whole and just go with that CF200. I know the owner well and just being able to get clear answers - and reliable answers - domestically - may be worth it.
I get so sick of dealing with large, slippery corporations that have no interest in anything but my money.
HI Deep South,
Not to sidetrack too much, but you had a glowing review a while ago of the Thermalution heated shirt for underneath a wetsuit. I am seriously thinking about this, can you give a long-term update?
They are just distributing them. Suunto is a lot bigger than just dive computers. I'm not sure customer service will be worse with Huish, it was supposed to be pretty bad previously. So far the atomic reputation for good service seems to still be intact.Huish Outdoors just acquired SUUNTO too. :-/