Please Help! Should he fly?

[memaru]

Thank you. Maybe I just caught someone having a bad day or something... I will have to try again...

 

[Thalassamania]

I've never heard of DAN turning away a consultation for any reason. Please keep us posted. Our best wishes and intentions go with you both.

 

[Scuba-Jay]

not sure what you mean

but DAN's emergency number is meant to coordinate services for members, not to provide medical advice

you need to call the non-emergency lines for that

Im just flabbergasted (word of the day) that DAN would refuse to answer a divers medical questions b/c they are not a member....We're not taking a request for an emergency MEDVAC here, just advise!!

 

[H2Andy]

well, i could be wrong

let's not jump to conclusions or anything, and see what happens

 

[DandyDon]

but DAN's emergency number is meant to coordinate services for members, not to provide medical advice

you need to call the non-emergency lines for that

Nope, I am on the phone with them now. 800-446-2671, option 1 for dive emergencies

Thank you. Maybe I just caught someone having a bad day or something... I will have to try again...

That is not an option, not allowed. They are medical professionals at Duke Univ.

 

[H2Andy]

Nope, I am on the phone with them now. 800-446-2671, option 1 for dive emergencies

clearly, Don ...

i was suggesting they NOT try the emergency option but the non-emergency option, as i believe that is where non-members can have their questions asked

[edit] actually ... never mind that ... the non-emergency line doesn't function after business hours

They are medical professionals at Duke Univ.

yes, but it goes through an operator/phone person first, and they may make a mistake or misunderstand or whatever

it helps to call again just to make sure, maybe ask to speak with a different person

 

[DandyDon]

Ok, I just spoke with Laurie the emergency technician on duty at the number I gave above, and she has not had a call in hours. Something is wrong here....??????

She assured me that you do not have to be a member to call for advice.

 

[Cacia]

well, Don, the people that field the calls are medic-basics, unless I am wrong. thats 6 weeks or less of education, UNLESS I am wrong... I know they use an algorithm that has higher ups when the answers kick it in. An emergency tech is just that..a "tech".

anyway...that's what I was told. You all do talk about DAN like God himself answers the phone. It might take a few minutes to get the big kahuna on the line. I gauge the advice by how long it took to get them on the phone, usually.

 

[DandyDon]

well, Don, the people that field the calls are medic-basics, unless I am wrong. thats 6 weeks or less of education, UNLESS I am wrong... I know they use an algorithm that has higher ups when the answers kick it in.

anyway...that's what I was told.

Certainly could be true, but they cannot refuse to consult just becuase of lack of membership.

 

[Scuba-Jay]

... I know they use an algorithm that has higher ups when the answers kick it in.

Catherine say again?