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So I finally came around to upgrading my startup screens.
I encountered this error on both the Petrel2 and Perdix:
BLUETOOTH ERROR
Send Packet Err

The startup screen upgraded and there seems to be no other problems.
Should I be concerned?
 
Hi Pao,

I posted this on the Shearwater forum, but am also cross posting here for those that are interested:

You do not need to be concerned about the BLUETOOTH ERROR after updating startup text. It is a problem with the Desktop software only and not a problem with the Perdix or Petrel. It will be fixed in the next software release.

What is happening is a shutdown communications command gets transmitted over Bluetooth to gracefully close the communications. The desktop software sends this command, but then it immediately shuts down the Bluetooth connection. The command takes some time to propagate out onto the Bluetooth radio, but unfortunately the desktop software is shutting everything down before this completes. So the dive computer never sees the command, and thinks the Bluetooth has been lost in error. So even though you see this error, the startup text has usually already been updated successfully.

The solution is very simple (give time for the shutdown command to be trasmitted) and will be added in the next release.

Best regards,
Tyler Coen
Shearwater Research
 
Hi Pao,

I posted this on the Shearwater forum, but am also cross posting here for those that are interested:

You do not need to be concerned about the BLUETOOTH ERROR after updating startup text. It is a problem with the Desktop software only and not a problem with the Perdix or Petrel. It will be fixed in the next software release.

What is happening is a shutdown communications command gets transmitted over Bluetooth to gracefully close the communications. The desktop software sends this command, but then it immediately shuts down the Bluetooth connection. The command takes some time to propagate out onto the Bluetooth radio, but unfortunately the desktop software is shutting everything down before this completes. So the dive computer never sees the command, and thinks the Bluetooth has been lost in error. So even though you see this error, the startup text has usually already been updated successfully.

The solution is very simple (give time for the shutdown command to be trasmitted) and will be added in the next release.

Best regards,
Tyler Coen
Shearwater Research

Thanks!
 
Old thread revisited.
Got a secondhand Petrel a while ago. The previous owner was gracious enough to input my name and phone number.
Last spring, my number changed. I looked all over the computer to find a way to change it, but couldn't. A conversation yesterday with a buddy told me that the downloadable software is FREE!!! (WHAT???) Cool! The person that gifted me the computer may have told me that and if so, I simply don't remember.
Downloaded the software and started playing with it. But no obvious way to change the phone number. Even the Shearwater website was no help. But! A google search led me to this post with easy instructions to change those first two lines of text!

THANK YOU OP and ScubaBoard!!!!!

And my buddy, we met through SB! How cool is that? Additionally, I downloaded the software and now am uploading the dives. Oh scuba nerd in me is happy!
 
Old thread revisited.
Got a secondhand Petrel a while ago. The previous owner was gracious enough to input my name and phone number.
Last spring, my number changed. I looked all over the computer to find a way to change it, but couldn't. A conversation yesterday with a buddy told me that the downloadable software is FREE!!! (WHAT???) Cool! The person that gifted me the computer may have told me that and if so, I simply don't remember.
Downloaded the software and started playing with it. But no obvious way to change the phone number. Even the Shearwater website was no help. But! A google search led me to this post with easy instructions to change those first two lines of text!

THANK YOU OP and ScubaBoard!!!!!

And my buddy, we met through SB! How cool is that? Additionally, I downloaded the software and now am uploading the dives. Oh scuba nerd in me is happy!
You can't change it in the Perdix menu itself, only through the Shearwater Cloud app.

First you need to connect your app and Perdix over Bluetooth.
Then select "Customize".
Then "Set Startup Text".

You just enter what you want there and send it to the Perdix.
 
You can't change it in the Perdix menu itself, only through the Shearwater Cloud app.

First you need to connect your app and Perdix over Bluetooth.
Then select "Customize".
Then "Set Startup Text".

You just enter what you want there and send it to the Perdix.
Got it thanks!
 
https://www.shearwater.com/products/teric/

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