First, there will be nobody from PADI "teaching" the on-line courses. Remember, YOU CANNOT TEACH SCUBA ONLINE! When a person surfs over to the PADI website with some interest in scuba diving, PADI will give them a chance to "Start Now" by clicking a button. That person will then put a "product" (the online academic materials) in their shopping cart. During the checkout process, they will be presented with an opportunity to choose a local dive center for their training. I don't know how this will be presented to them, but choosing a dive center goes hand in hand with being able to sign up for the online academic training. PADI will immediately notify the dive center that Jane Doe has signed up for a class and the dive center will be provided with all of the contact information for Jane Doe. The PADI website will also clearly inform Jane Doe that she needs to contact the dive center. From that very point, the dive center and Jane Doe begin a relationship, just like it happens now if Jane Doe walks into the dive center. The big difference..........Jane Doe signs up for a class NOW!....while she has enough interest in it to be surfing the web looking for "dive training". Under the old model, if Jane Doe was sitting at home thinking about going over to the local scuba store on her next day off to talk about dive training, she could be easily distracted by a billboard advertising Sky Diving lessons, by an ad for Paint Ball, or many other activities. In short, she may be distracted before she ever gets over to the dive store. With the PADI program, she will sign up on "impulse", with little chance that she is "lost" to other pursuits.