November air travel/reservation question......

[mediumone]

Mistakenly responded to old posts. Sorry

 

[ChrisM]

They should refund you ferry, bus, and meal costs for that morning.

Yeah, we tried everything, upgrade to business? economy plus? Pay for costs?? They said that the open jaw route into Coz and out of Cancun was $250 more, and their waiver of that fee was their reimbursement to us. Pretty aggressive about it. Only real issue is somewhat additional PITA factor. ferry- bus is what, $20 each? Not a huge deal.

Who knows, maybe they'll change it back in the next 5 months......

 

[DandyDon]

They said that the open jaw route into Coz and out of Cancun was $250 more, and their waiver of that fee was their reimbursement to us. Pretty aggressive about it.

What a crock. Maybe they meant for the exact flight agreed upon, as it may have been near capacity by then, but an Open Jaw coming back from Cancun should be much cheaper generally. Round-trip fares LAX-CUN are generally much cheaper than to & from Cozumel, but you didn't buy the cheaper ticket because you wanted to fly to & from Coz. But they're in control, as you experienced.

 

[ChrisM]

Yeah, generally I agree, but unfortunately didn't have a computer handy to check while I was on the phone. Might be because they gave us first class on the way down (coach back) for $700 per. If I go price that now (same seats) it's 2K each or 1K each in coach all the way (and plenty of seats available). I think they regret offering that fare, and I don't want them taking it back....

Add to all the fun, I just checked this morning looking at a separate reservation, and they changed the time AGAIN by one hour, but I never received any email. Just happened to notice that the flight segment was "waitlisted" and I had to confirm the time change.

I wish I could do my job like they do theirs and still get paid. Just waiting for that other shoe to drop...I won't be comfortable until I am in seat 1E in the air!