No dive ops have replied to my emails!

[ewong]

Just out of curiosity, for divers out there, is email the preferred mode of communication with your dive op? Is a request through their web site preferable?


Eddy.

 

[SteveDiver]

I'm starting to get a bit nervous. I emailed my preferred Cozumel dive operator (not that I've been to Cozumel before, but reading lots of posts here gave me a clear and strong preference for a particular company) a couple of weeks ago with particulars of our trip about 6 weeks later, what days we wanted to dive, etc. I got an auto-reply saying that they'd gotten the email and would reply before long. After nearly a week with nothing further I phoned, only to learn they were fully booked for much of our stay. They nicely provided names of two alternates. Now, neither has responded to emails from last week, or at least I haven't received any replies.

I prefer email for this sort of thing because I can get my thoughts organized ahead of time to make my request succinct and clear and because it gives me clear responses. Plus, I don't have to try frantically scribbling down everything during a phone call. I know Cozumel hasn't had the most reliable internet service lately, but I'm wondering if it can really be that bad or if it's me. I'm starting to worry that we'll show up in July and be stuck using Scuba Du at the Presidente.

I have had great luck with Alison... She always answers email quickly. She is also great to dive with... www.scubawithalison.com