Hi Doug, I'm sorry to say, my experience with oceanic customer service support has been , confusing. I wrote an e-mail to oceanic directly regarding the retrieval of the average depth of logged dive in my Veo200 and a representative of yours, Mr Mark Lane, informed me in a timely and friendly manner that both the VEO200 unit itself as well as the Oceanlog software does not permit or have the ability to retrieve that piece of information. However, I have on at least 2 seperate posts in scubaboard found mention that the oceanlog software does have the ability to provide the average depth.
I have also posted this question as a topic on the forum but have not recieved any reply from anyone from Oceanic... As such... do I follow the advise from Mr lane or is the information provided in error? The problem is, the authorised dealer/distributor here in Singapore too does not know, and have advised me to ask Oceanic directly before making a purchase of the PC interface cable.
Could I get some official confirmation? Thanks!