NAUI Nitrox - Bummed

[Hoosier]

Hoosier, how about a translation for those of us who only speak English?

Oh~~gee... Isn't it too much for you?

 

[wilkie]

Basicly what I said, don't need to be any hard feelings, just get it right , make it right.

 

[rakkis]

I guess, seeing as the card is being issued from NAUI and not my local dive shop, it would still be nice (and professional) to have received something in writing from NAUI, not just getting word of mouth explanation from my LDS. Maybe it's in the mail, but I just haven't got it yet.

You will not be receiving a letter from NAUI. They are not responsible. No matter how personable and friendly your instructor is, he was still responsible to let you know all the facts. He should have realized NAUI would not honor the certification.

I am glad your instructor is taking action to make everything ok. IMHO, he is making the best of what is argueably (sp?) a very subjective rule. Glad you liked the training.. and have fun diving!

 

[Dive-aholic]

I guess they have to draw the line in the sand somewhere, but yes it's strange to me also and doesn't make sense.

I think NAUI ought to post the requirements and limitations for their courses on their website.

I guess, seeing as the card is being issued from NAUI and not my local dive shop, it would still be nice (and professional) to have received something in writing from NAUI, not just getting word of mouth explanation from my LDS. Maybe it's in the mail, but I just haven't got it yet.

Chris, NAUI is not at fault here. They shouldn't have to write any letter. The LDS screwed up by allowing your son to participate in the course without meeting the prerequisites for the course. It would have been one thing to let him sit in on the course without actually doing the dives. But they tried to certify him. As has been stated, this is a violation of standards. Standards are in place for a reason. The instructor should be bummed. He should be bummed that he screwed up and could be under investigation by NAUI now.

 

[Don Burke]

The LDS said he could do the course again for free when he turns 15.

It appears that is all that can be done.

I certainly can not blame NAUI. They provided the information to the instructor who somehow missed it.

NAUI has already told the instructor that he screwed up. I doubt they would be willing to suspend a good instructor for something that did not hurt anyone. I would expect them to review the procedures to see if something should be changed.

The instructor (and probably the LDS) screwed up and are willing to make good on it.

 

[Mark_J]

That's exactly what I said, merely reworded.

Seems I was a bit vague, NAUI should at least have an advisory role to the end user, not just the Instructor.

That's not what was said. Of course NAUI get paid for certifications. They are paid by the instructor, not the student.

If NAUI receives money from an Individual through an Agent they still bear some of the responsibility for the goods or services that the monies were received for.

For example, an independent Century 21 Agent sells a piece of land to me that I cannot use for the project I bought it for, even though the Agent represented to me that it was fit for that use. I go to the Agent and don't get satisfaction. I then go to Century 21 and discuss the issue. Century 21 is responsive to my inquiry and then gives me an apology for the problems I encountered. Then they send me to one of their preferred Agents to seek out a parcel of land that will work for me and follow up to make sure I eventually found what was looking for.

NAUI should at the very least be available to the people who hold NAUI certification cards. Seems the OP had a very difficult time trying to talk to anyone. If this is in fact the position that NAUI takes toward the people who are paying money for NAUI Certifications, it certainly is not much of an incentive to want to take a NAUI course. Just my opinion of course...

 

[ChrisEdwards]

Chris, NAUI is not at fault here.

Rakkis and Dive-aholic, thanks for pointing out the NAUI position for me. Can't say I totally agree with it, but let's move on.

Thanks all.

 

[Walter]

Rakkis and Dive-aholic, thanks for pointing out the NAUI position for me. Can't say I totally agree with it, but let's move on.

Thanks all.

Why not? They provide their instructors with the standards. They cannot check every class every instructor teaches before its taught.

 

[plot]

So what you guys are saying is the agency is completely dissacociated with the diver that holds the agency's certification... because they use an instructor as a buffer?

I don't agree with it.

 

[Sideband]

If an instructor fails to follow standards and someone gets hurt then the agency is in the clear because they set rules that were not followed. This seems to be the case here except for the injury. A bit different, but if the standards are what lead to the injury then the agency would be liable and the instructor would be clear.

Joe