Phil Mintz
Contributor
D-S-F,
Where are you located? If you are out of the US, it does not makes sense to send a pair of fins around the world. I agree, fins should last. However we can never determine the cause of a problem without actually seeing the fin. Which Volo do you have?
You can certainly send them for us to review, how old are they?
My point is we will stand behind our products. If they are defective we will replace them. Please understand that in any product some designs (which offer different levels of performance) are naturally more durable than others and will withstand greater wear/tear and abuse.
Best regards,
Phil
Where are you located? If you are out of the US, it does not makes sense to send a pair of fins around the world. I agree, fins should last. However we can never determine the cause of a problem without actually seeing the fin. Which Volo do you have?
You can certainly send them for us to review, how old are they?
My point is we will stand behind our products. If they are defective we will replace them. Please understand that in any product some designs (which offer different levels of performance) are naturally more durable than others and will withstand greater wear/tear and abuse.
Best regards,
Phil