J1M1
Guest
sorry to have to write this about a company that advertises here but here go's. I ordered an oms analyzer from them once, got it and the threads on the O2 sensor were broken off. No big deal right i have a big dive in a month that i need it for. Sent it back. Called them almost 2 weeks ago to see if my account has been credited so i can have a new one sent to me. Nope not in their system yet. Getting to be crunch time for my dives that i'll need it on. They send me a new one and charge the account for another one because i need it by this friday. Get it yesterday. Turn it on and it reads only the bottom half of the numbers. Broken again. The second broken one in as many attempts. Call them today to see what can be done. Bascally nothing, i would have to send the other one back and they would charge me for another one until this one gets through their system. Which by the way has taken over two weeks and has still not been found or credited. So i say i dont have another 2 hundred dollars on my check card to buy another one and wait weeks before it shows back up again. That would be over 600$ for an analyzer right now when i need it. I may have to cancel the dives this weekend also because i cant alalyze. Hope someone else there has one. Oh yeah and the bottom timer i bought from them has also failed in less than 4 dives and they say they have to send it back to the manufacturer so i should see it "IF" it can be fixed by the manufacturer. If not then by by 150$ and the analyzer i wont have. I was a pretty good customer there spending over 2000$ there and they say there is nothing we can do. They have lost me as a customer and i will tell my story to whoever i can to try and dissuade them from purchasing anything from LEISUREPRO Sorry but thats it...JD