jaydee197:sorry to have to write this about a company that advertises here but here go's. I ordered an oms analyzer from them once, got it and the threads on the O2 sensor were broken off. No big deal right i have a big dive in a month that i need it for. Sent it back. Called them almost 2 weeks ago to see if my account has ...
it seems that for the low prices you take your chances of getting screwed. BUT - that's the perogative of american finance. I have customers all the time that don't can't afford to "do the right thing" and have to settle on "enough of the right thing".
After a couple of months I usually hear good resolutions to these problems.
In my brothers case, he made sure that he shipped the package back tracked and told them "I have the tracking number and it was signed for so you BETTER find it"... there is one thing a mail order company won't do and that's screw with UPS/fedex guy that shows up to pick up their packages cause one day he may just start forgetting to come by.