hi guys. i bought a suunto dive computer and paired it with one of their transmitters. im away from any dive shops as im in tonga. sending anytinh back to australi for "service"would take about a month. i was told the transmitter would be good for 100 dives or 2 years. well its done about 40 dives, prehaps closeish to two years. the battery is dead and it seems no dive shop will sell me the battery kit becase suunto will disown them. anyone else have issues with suunto like this? its 4 screws. one with red paint so they can tell if you have done it yourself. Kits on ebay are about 70au. also taking a month to get here. a mate has a scuba pro transmitter and got a kit for 37au.
anyone else have a less diyphobic company i should buy gear from? whats the best for diy kits? the transmitter battery is also a rare cr 1/2 battery that no one stocks.
Hi
@shirtz,
I
complained about this very issue recently, to sum up: I went through 3 transmitters (the basic ones for the D-series computers) which all came with low battery warnings on first use.
Eventually I gave up and decided to bring the transmitter to a dive shop for battery replacement (which set me back 70€ in Portugal).
My opinion on this is that you simply do not know the state of the battery that comes with your device. Is it 100%? 75%? 63%? 10%?!
Sending two transmitters back only to get the third one also with low-batt exhausted my patience for this and I decided to pay from my pocket to make the issue go away.
Like others said here, suunto decided to prevent you from replacing the batteries yourself. There were kits available (battery+oring+cover) but were discontinued. You might still find them online.
As far as I know, the main issue with replacing just the battery is the o-ring losing integrity (but you can try and find a compatible o-ring online) and the threads on the plastic cover becoming worn out and unable to "grip" the screws properly. It's a no-brainer job technically speaking (people assemble their own first stage hoses all the time, so why would suunto decide that replacing that battery is off-limits?)
So, you can do it yourself but you'll need to keep in mind:
1) Is the o-ring still good?
2) Are the threads on the cover still intact?
I don't know how many times one can replace that battery until the o-ring or the plastic fail. I also don't know what would happen if the cover fails underwater. Is it just a flooded sensor? Or would we have a HP leak at 300bar? I don't know....
Despite the traditional forum response for suunto problems being "Buy a Shearwater", which is all good but not very helpful, I'd recommend you taking the issue with suunto and complain. Send them your dive logs to prove you did less than 100 dives with that transmitter and insist on a free repair.
Be prepared to wait.