RikRaeder:
For dining, tips are generally 15% in the US. This amount should not include the price of alcohol.
For other services, it's entirely up to the person spending the money. No server in their right mind would EXPECT 20-25%. You've been paying too much! Of course, some of us are worth that much...
Having worked/ing in the service industry 5+ years and we have to tip out on all of your sales including alcohol, which depending on the establishment is anywhere from 3-7% of there servers sales (i.e. it comes out of your tips, and is divided amongst the hosts, food & drink runners, busboys, hosts, and bartenders; even if they did nothing to help you the whole night).
So if you dont tip on the drinks your just cutting that persons take home pay even more (which in most states is 2.13 a hour + tips and doesnt cover the taxes on your reported tips).
I would love it if people would leave 20% or more because it means that at the end of the day I would walk with maybe 15-20%. My normal average is in the 18-21%(before tip out) but lately its down hill because the state of the economy and gas so its around 15% right now, which means im walking at the end of the night with 10-12% of my sales. Sales are up compared to last year but im making less this year then I was last year.
For those that think working in a restaurant or the service industry is easy or quick cash, needs a reality check. So before making any comments go work in a restaurant for more then six months (say at least from labor day through St. Patricks day), and then you can comment.
I should probably post the rules on tipping from a servers point of view but I would probably get banned for it.
RonFrank I can agree with you on that and there has been a time where the grat was shoved on the bill and the service plain sucked (and thats my opinion from working in the industry) and in one case it was a 4 star establishment and was a party of 12 of my friends who all work in the industry, it was a Sunday night and the place was not even 20% full. When I got the bill, which the server dropped it and left in a hurry because he knew he didnt do a good job. So when I saw the 18% added to the bill I was not happy. So after showing the bill to the rest of the table which all of us werent happy either. I went and got the GM of the establishment (who was the owner/exec chef) and told him what happened and that the auto grat needed to be removed as we werent going to give 18% for bad service (even I will leave 15% if your ok - not good as I know how hard the job, and had bad nights where it showed, and can empithize, but in this case even 15% was to high). For which the owner went in there system and took the grat off and discounted the bill to make up for it. We paid and left, but never went back or recommended that place to anyone. The server made almost 15% as we tipped on the original total not the comped total (so in reality was closer to 8%). So if this happens in the future and you dont think service was adequate talk to a manager.
Which brings up something else that everyone should do. Is that if something is comped off (or given to you for free) your bill for reasons like your meal was cold/not hot enough or not cooked right/to your liking, dont penalize the server as its not there fault; its a hourly wage cook in the kitchen), but most dont, and as a result the person who messed up doesnt have there income penalized but the server does. So tip on the orginal total not the comped total
As for regulars I would rather get 15% from a person on a regular basis (3+ times a week), which is better then the dice roll tip from the general public. Being a regular at an establishment can have its perks to; as where I work management buys drinks and meals of some of regulars.
Those that tip bad or are abusive on a regular basis are noted by the staff and when they come in dont get taken care of by the staff because of there history and management know it as well and wont listen to any of there complaints either, and in some cases your name and description may be sent to other establishments as a FYI. So they either learn to tip/act better or find a different establishment.
Trust me I could go on and on about people that come to restaurants and their behavior and tipping habits; it would make a priest blush. Some people wouldnt know what good service is even if it hit them.
Whew