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Yeah, you guys got it right (maybe I agree being of Scottish stock?). What I have seen on the US Southeast Coast (FL, SC, TX, MS) is that the DM/crew almost always does some of that stuff--particularly loading/unloading everyone's gear, securing the tanks for the trip out, etc. Actually, I'm not sure whether I would consider that an "extra" or not. I get the feeling that most boat crews want to do this themselves so they know it's done right.Based on this, I would suggest (as other have) that you do a refresher or even another OW course (there are likely quite a few changes to the content of the course now compared to when you did it). Last thing you want/need on your wife's first dives are for there to be an issue and your skills are too rusty.
I would try to get your wife to do the theory and pool work done at home with a referral for the OW. That way you spend as little time indoors doing boring stuff on holiday - you get to get out in the water pretty much straight away.
WRT tips - this appears to be an American thing. In most of the rest of the world, we tip but only as recognition of great service. The staff are paid a wage and the tips are extra. If I don't tip the staff don't go home unpaid. The whole idea of "mandatory" tipping as you seem to have there is effectively a hidden charge for any service.
An example here of dive boats -you pay your money for the trip, you take your gear on the boat, you set it up and you dive (without guide normally), you secure your gear and you offload it after the dive. If a deckhand decided to assist me with any of that, I would consider tipping him as that is service above and beyond the requirement ( I have not paid the boat to perform any of those services).
What I definitely consider an extra is getting help actually gearing up (not that we need it). I always gear up unassisted on all my solo shore dives, but I'm sitting on my van trunk, where I know where everything is--not on an unfamiliar moving boat. So I do appreciate any help just to make it easier and quicker.