Thank you for the recommendation. Unfortunately, on calling them, I found out that they use the standard PADI release which includes signing away one's right to seek compensation even for injury (or worse) caused by their negligence. As someone with some legal experience, I find it difficult to enter into such a contract.
If we cannot find people that actually accept some responsibility for providing a safe service for their clients, then we may have to forget about diving!
I think you'll have a hard time finding
any dive op anywhere in the U.S. that does not require you to sign a waiver. I'm not any attorney, but my understanding is that that in the U.S. cases of gross negligence cannot be "signed away", regardless of the waiver. I believe the waiver is required by the dive companies
insurers, and helps provide the dive companies a
very thin layer of protection from frivolous lawsuits by
negligent divers. It provides evidence, along with your certification card, that you understand that diving and riding on boats carries some risk, and you accept that risk.
Diving in Hawaii is not like diving in a remote "3rd World" location. The dive ops have huge legal liability under U.S. law, and are aware they can be sued for, well, almost anything.. and they act accordingly. In addition to civil exposure, they also fall under US Coast Guard regulations if they operate a dive boat.
My experience, and those reported by other local divers and "visiting divers", has been overwhelmingly positive as far as the quality of service and safety.
Having said all that, there is no way to completely protect someone from
themselves.
This is not directed at you erichk, but I've seen vacation divers that range from outstanding to "train wreck"! Some divers only dive once a year, or only once every several years, have significant skills issues, and yet the dive ops manage to "save them from themselves" and at the same time keep them happy!
Not a job I'd want...
Most of the "Dive Master's" leading dives are actually Instructors, and do a good job shepherding a wide range of divers, but ultimately the safety of the dive is
up to the diver!
Best wishes.