Rob, the refresher courses are indeed often just a couple hours although Scubapro still does one day refresher courses and there initial certain is a two day class - but it is still inadequate unless the student shows up with some knowledge and experience and has some mentoring support back in the shop.
I too have heard most of the brands service classes are only a couple of hours, with the max being 4 hours. IMHO Scubapro has the best service classes around, but with that said, they just cover the basics but in more detail. If the technician does not have support at the shop, they do have support from Scubapro. You can't expect them to give you 40+ years of knowledge in 2 days, just not going to happen, you won't even be able to get that in 1/2 the time. Most of the training will come after the class with actual hands on experience. It's like diving, was your bouyancy perfect after your OW class? Of course not, it took time with several 100 dives to get better at it, and a mentor to guide you; the same goes with a technician. This goes with any job field, only with experience do you get better at, but you need the fundamentals to get your feet on the ground, and a mentor to be by your side when you have issues.
It took me a good 4 months to be able to install the poppet on a second stage the correct way. For the life of me, I could not remember, until my mentor came up with a saying; "feet go down, and arms stick up; it's just like walking."
Another anology: Think about your life growing up as a kid: your first steps, first time riding a bike, learning to swim. Who can tell me, when they got out of womb, they did a triathalon!!! Everything you have done in life, you had someone to help you on the way. Who was holding your hands when you took your first steps, who was holding your hand when you learned how to ride a bicycle, who was holding your hand when learned to swim. Of course your mom and dad helped you with walking, riding bicycle, and swimming (some could have been an instructor). But it's not like you were beat for not walking, or hears you bike get on it, or thrown in a deep body of water expecting to swim, just does not happen. The same applies to Scuba, everybody has someone to help them.
Sorry if I went off on a tangent, and Sorry to DA if I missinterpret your message. But I got annoyed with this particular post of yours, after reading your last post. I thought the course was very adequate for the basic fundamentals. Your previous post was awesome, and very well thought out; I agreed with it 100%. The "parts changer" I was referring too, did take the service course, but you nailed it on the head about him; he is only in it for the money. The quicker he can do them, the more money he can make, and the quicker the LDS makes money. I do not agree with his practice, but then again my regular day job pays bills, not being a scuba service technician (I am one of those technicians that does it in the evenings, and on the weekend.) My LDS probably gets several hundres regs in every year to get serviced (I can't provide an accurate number, since my LDS has 3 shops), and I maybe will work on 100 regs (that is a big maybe). Not only does my LDS shop might not get in enough regs to support 4 technicians, but I personally have to compete with 3 other technicians, and 1 of those technicians is a "parts changer" that has more free time than I do.