Question Feature request — Problem with Shearwater Bluetooth dive transfer on iOS

[LFMarm]

When transfering dives from any Shearwater computer to my iPhone, my phone goes into screen lock either during the second or third dive causing the transfer to fail. Transferring 5h of dives requires reconnecting 2-3 times.
@Shearwater

 

[Mike1967]

Shearwater make awesome computers but the app is only good for updates, try this...

Dive Log

Dive Log is designed to work either as your primary SCUBA diving logbook application or in conjunction with compatible 3rd party desktop logbook applications. You can use Dive Log at the dive site or on the dive boat to capture the information about the site while it is fresh in your mind (or...

apps.apple.com

 

[lexvil]

When transfering dives from any Shearwater computer to my iPhone, my phone goes into screen lock either during the second or third dive causing the transfer to fail. Transferring 5h of dives requires reconnecting 2-3 times.
@Shearwater

App is fine, set your phone to not lock and reset it afterward.

 

[Capt Jim Wyatt]

Moments ago I downloaded my last 10 dives to the Shearwater App - windows version and had no issues.

 

[LFMarm]

App is fine, set your phone to not lock and reset it afterward.

I cannot remove the autolock on the phone due to my employer security. The app should avoid triggering of the lock screen while downloading dives.

 

[Still Kicking]

I was having a lot of trouble downloading to my android phone. SW support was great but ultimately I worked around it by downloading to a different device (Macbook) and syncing through the cloud.

 

[Julerb1]

I have no problem downloading to the shearwater app on my ipad

 

[lexvil]

I cannot remove the autolock on the phone due to my employer security. The app should avoid triggering of the lock screen while downloading dives.

Then you’ll either need to buy your own phone or touch the screen within the lock timeframe.

 

[Still Kicking]

Then you’ll either need to buy your own phone or touch the screen within the lock timeframe.

Sometimes an active navigation app will override the timeout.

 

[greeniguana]

I keep an old phone with no sim card solely for shearwater blue tooth log uploading. Asinine that this is what's required, but it works and I've just got used to it.