DSS (Deep Sea Supply)---Warning

[Charred]

I've heard from one of his resellers that Tobin has retired.

Can we let this die now? It just seems like dancing on a grave.

 

[caruso]

It's really easy to simply not click on a thread if you don't want to read it.

 

[The Chairman]

He was, however, a target for the whining crowd here on SB.

This is not true, though it's how he loved to portray SB. There is no penultimate expert on any subject here on SB. Dr Simon Mitchell would be the closest, but even his views change over time. Those who believe that they are the penultimate experts are often bereft of patience when others express opinions that counter theirs. Again, Dr Simon Mitchel is a great example of someone who has reached the top and yet has patience even when some people have agendas to promote their business over the science. You can be an expert and still have patience and empathy. Moreover, if you constantly think of those with a different opinion than you as "whiners", then I would suggest that it's you that have the problem.

Personally, I felt some wings suggested by Tobin were too small. In fact, DSS seemed to promote the "my wing is smaller than your wing" mind set that I am a critic of. I am not suggesting malfeasance or incompetence: it's an opinion. An opinion that others have had and that Tobin often took exception to with a verbal beat down that often had to be removed from public view. That kind of combative assault only resulted in escalation by the other side which often also had to be removed from public view. You don't have to be surly to get your point across and if you are, you should expect others to return your surliness in kind.

As a customer we to soon act like spoiled annoying a...holes.

You speak only for yourself. I certainly go to great lengths to be accommodating and flexible when it comes to issues with gear. I had a single "pinch flat" on a DSS wing and realized that this is an inherent flaw with BP&Wings when the BP is hard. Subsequently, I moved to BPs which are flexible for single tank back mount. Tobin, took care of that pinch flat in a timely fashion and the cost was reasonable. So, I've never had a single customer issue with DSS, but only heard a stream of complaints from Tobin that I allowed people to have an opinion different than his to post those opinions. Would I do business with Tobin? Of course. His butt plates are impressively simple and elegant. No one has the fit and finish of DSS. No one.

Social media only makes it worse. If we don’t get what we want, even if it’s over the top, we will complain everywhere in the hope to ruin a hard working men his business...

I heartily disagree with this. If you post something that's unreasonable, the great peeps here will help you see the error of your ways. I remember the guy who railed against FlaKeys Dive Center for taking too long to check people in and being too crowded. It was subsequently pointed out that he chose to dive with them on one of the busiest dive days of the year and that 15 minutes to get everyone checked in and on the boat was actually remarkably quick. Especially when you considered it was one of their busiest dive days of the year. In fact, we had to step in and protect the poor guy who made these unreasonable claims from being dogpiled. The whole point of ScubaBoard is to allow people to post stupid stuff and hopefully others will correct them GENTLY. You don't have to fight. You don't have to argue. Make your point. Support your point. Read the counter points and perchance learn something. It shouldn't be a matter of 'who' is right, but rather an issue of 'what' is right. If your ego is all caught up in proving that you are right regardless, then you'll probably be bombastic and surly when others disagree.

 

[wetb4igetinthewater]

The whole point of ScubaBoard is to allow people to post stupid stuff and hopefully others will correct them GENTLY.

"Hopefully" is the key word, isn't it Pete? lol

 

[The Chairman]

"Hopefully" is the key word, isn't it Pete? lol

If you want the real answer to any Scuba related issue, just post something dumb here. You're bound to get corrected many, many times and hopefully one of those answers will actually be correct.

 

[wetb4igetinthewater]

If you want the real answer to any Scuba related issue, just post something dumb here. You're bound to get corrected many, many times and hopefully one of those answers will actually be correct.

I was referring to "hopefully gently". The gently part is what made me chuckle as this is social media.

 

[JackD342]

I've heard from one of his resellers that Tobin has retired.

Can we let this die now? It just seems like dancing on a grave.

I have never had the pleasure of any dealings with the man, but through threads like these I am certainly starting to paint myself something of a mental image of the man and his business model...

 

[kelemvor]

I was referring to "hopefully gently". The gently part is what made me chuckle as this is social media.

Why does that make me think of this scene from a movie?

 

[The Chairman]

I have never had the pleasure of any dealings with the man, but through threads like these I am certainly starting to paint myself something of a mental image of the man and his business model...

View attachment 506582

And captioned...

 

[The Chairman]

I was referring to "hopefully gently". The gently part is what made me chuckle as this is social media.