Does Revo limit parts availability to end users?

[telemonster]

Hit an issue with my Prism2 where a tid bit of water got into the battery box and corroded a connector. Not too big of a deal, cleaned the seals and re-lubricated them with 100% o2 compatible lubricant.

Then started to inquire about the replacement part. The cable is potted into the plastic or bulkhead, and "isn't sold to end users." So it's a $500 part. I assume the electronics box sits at surface pressure / 0ATM so they want to test to make sure it won't flood. Fine, but grumble.

Does Revo limit parts availability and such to end users like this? They keep the batteries and divecan solenoid drivers/o2 cell ADC's in the loop right?

 

[Tassi Devil Diver]

Pretty much every part is availed from to the user from rEvo at https://www.revo-rebreathers.com/revo-spares/ the only part I can think of that is not available are the counter lungs. Batteries and divecan are not in the loop, these are in a separate battery box.