When you don't know the area very well, it's hard to determine what kinds of dives the different charters do. I got very spoiled with Jupiter Dive Center (which is under new ownership and management) when I got into drift diving back in Oct. I didn't know the reefs and they always have a dive master to follow if you wish, or the boat will pick you up wherever you emerge if you decide to go off on your own. The first time I went out on a different charter that didn't offer a dive master I was very daunted when I had to do my own dive and everyone (mostly spearfishers) took off in all different directions. I didn't know the reef, the viz was poor, and I got lost. I emerged early, blew up my safety sausage and waited for the boat. After 10 minutes or so, it started coming towards me in the distance, stopped and picked up several groups, then turned around and went in the other direction. A fishing boat came by soon after and asked if I needed help. They radioed the captain and they came back for me. (The charter will remain nameless as it serves no purpose in naming it).
Therefore, I stick with Jupiter Dive Center, Little Deeper, and Pura Vida unless I'm with dive buddies who stick with their buddy, since I am directionally challenged. I'm more familiar with the reef system now due to more experience, but I like knowing that the boat will be there when I come up or soon after. But that's MY type of dive preference. I know others that prefer charters like Emerald because they want to do their own thing, and there's nothing wrong with it. It's great that they have a charter they feel comfortable with.......it's just not for everyone. When you learn the hard way that the charter you're on isn't what you expected, like Endless Diver did, I can see (and empathize) why he had the reaction he did. That is not a put down for Randy, however, as we need his type of charter for the types of divers he caters to. That is his style and preference, and there is nothing wrong with it. I'm thankful we have such a diversity of charters in this area to keep all types of divers happy.