I have routinely recommended to my customers that they use SCUBABOARD to find buddies, plan trips, evaluate equipment, et cetera. For the third time, I have gotten an e-mail from a customer telling me that following my suggestion was a bad experience. Because it has happened repeatedly, I am sharing this one with SCUBABOARD members with the hope that it might cause some reflection that will improve the community.
Ross, I don't know if I have caused a problem for you -- I went to SCUBABOARD, registered and posted a paragraph stating what a great vacation and experience diving and having you make all the arrangements and dive, etc. I got a bunch of emails back criticizing me and saying I'm advertising for you and I must be you in disguise, etc. I was flabbergasted about the comments I got back. Does this surprise you? I responded to one because I thought he was so rude and said I thought his comments were stupid, etc. Now I don't ever want to visit the site again. My comments are in the Thailand section, forums, with my username as bleesr if you want to look at them. Maybe you already have. I'm not going to respond to any more of them. Tell me if I should do anything else. Sorry -- hope I haven't caused a problem for you. Bonnie
The two people that wrote to me previously had similar experiences. They found members of SCUBABOARD to be unkind and offensively critical. Each of them told me they would not participate again.
Moreover, in this case, Bowmouth, and perhaps others, seem to have concluded that I am (likely) not working legally in Thailand, unreliable, (may) carry no insurance, may get in trouble with local authorities, am mainly interested in reaping a quick profit, and contribute nothing to Thailand and its people.
How Bowmouth could have knowledge of this is unknown to me. I would be grateful for a PM from Bowmouth explaining the source of this misinformation.
I am properly incorporated, have a work permit, a TAT license, have posted a consumer protection bond, and provide insurance to protect myself and my customers. I make all of these documents are available to customers who want to inspect them.
I have not seen any posts that claim that I know any dive sites better than anyone else, so maybe I misunderstood Bowmouth's comments on that issue.
Ringo asked for an explanation of BLEESR's claim that we were asked to pay more after paying up front. Since she does not plan to visit this site again, I will explain for her.
We went on a daytrip on a boat owned by a well-known Patong dive center. I paid the usual fee in advance, and got a receipt. After returning to Chalong, we were on the pier when I got a call on my cellular phone from the dive center telling me that I needed to go to the dive center to pay 300 baht more. I don't know if this was "corrupt" or not, but because I saw and heard everything she saw and heard, I can understand why BLEESR has that impression. I suspect there might be some facts unknown to both of us, and because I don't have all of the relevant information, I am not going to publicly criticize that dive center by name in this forum. The shop and I will work out the problem privately.
Later the same day, BLEESR was scheduled to depart on a liveaboard trip to the Similans. When I arrived to load her gear, the manager of the shop told me that she would not honor the fare that she advertised and we agreed to. Suddenly and without explanation, there was a mysterious price increase. In this case, I think the shop was dishonest. I have spoken with former employees of the shop that say shady practices such as this are routine. I don't intend to find out. I will use other boats in the future.
In reacting to posts such as the one submitted by BLEESR in a venomous way, and misrepresenting facts such as those about my legal status, people who could otherwise be valuable contributors to this site are lost. If more caution is exercised, the resources of this community can grow to the benefit of all users.
Ross