Dacor Website?

[jonnythan]

Dacor used to be one of the big names in dive gear, and they've been around a long time.. but some time back they were acquired by Mares/Head and have been dwindling out of existence ever since. There have been issues of service and repair parts, and I'm not sure how much longer the brand will be around. I'd suggest you look elsewhere.

 

[Wayward Son]

It's true, Dacor USED to be a great company. Back in the day it was family owned. They made good products & stood behind them. Since the buyout, all those years invested in the marketplace have been simply kissed goodbye.

However, the following was posted on another board last year, and while I haven't dealt with them myself I do know one person who sent an older reg to them for service, got it back promptly & is happy with it. So you might want to save this off in case you need it later:

Older Dacor parts are still available. Scuba Repair Express in Tavernier has plenty
of parts as posted earlier on this site. Mares bought out Dacor as stated in earlier
posts to take over a greater share of the US market. They immediately dropped all
of the older "Dacor" products and replaced them with all Mares made units.
That's why similar products are marketed under different names. We stocked up on
older Dacor parts and still have them in good supply. The regulators and BC's are
all servicable. I would imagine there are others in the industry that did the same
thing so it would just be a matter of finding who has the parts for your particular
regulator. If you have difficulty in finding someone that can service Dacor models
back through the Olympic line give us a call at 1-800-649-4659. Our technicians
are factory trained, we have all the specifications and "factory" parts.
If you're coming to the Keys you can mail your regs to us and we'll have it ready
when you get down here. If you're not coming to the Keys, mail it down and we can
have it back to you within about a week to 10 days depending on how busy we are
at the time. Don't give up, help is only a phone call away.

_________________________
www.diverscityusa.com
Scuba Repair Express
mail@diverscityusa.com

 

[undrwater]

I'd advise not to buy Dacor. I regret now that I have.

This kind of behavior smacks of instability...what business would shut down a web page with the excuse that a new one is being designed? Typically both new and old sites are up at the same time, and the new one gets gradually migrated in. I think Head is probably considering the profitability of maintaing two scuba brands, and if they've felt comfortable about not providing supporting for the equipment of the company they bought, then it's not a stretch to think that they'll not support something you buy today if they shut down Dacor altogether.

I'll dive my Dacor BC (I'll remove the labels if it doesn't reduce the BC's functionality or safety), but I'll never purchase anything Dacor in the future...nor Mares, nor Head.

Regards

 

[tzeyap]

I'd advise not to buy Dacor. I regret now that I have.

This kind of behavior smacks of instability...what business would shut down a web page with the excuse that a new one is being designed? Typically both new and old sites are up at the same time, and the new one gets gradually migrated in. I think Head is probably considering the profitability of maintaing two scuba brands, and if they've felt comfortable about not providing supporting for the equipment of the company they bought, then it's not a stretch to think that they'll not support something you buy today if they shut down Dacor altogether.

I'll dive my Dacor BC (I'll remove the labels if it doesn't reduce the BC's functionality or safety), but I'll never purchase anything Dacor in the future...nor Mares, nor Head.

Regards

I would echo your sentiments !! After failing to get anyone to help replace the battery on my dive computer, I sent 3 messages to Dacor through their 'contact us' on their web-site. I did not receive a single acknowledgement - never mind a response !

I will not buy any products with this brand name.

 

[scubapro50]

there has been a lot of posts on problems at Dacor ..... to review some of them try these ....... www.scubaboard.com/t75084-.html ...... also other threads you may want to read are 70450, 37606, 70907, 8197, 76627, and 1214 .

 

[ilee1990]

My husband keeps telling me to go with Scubapro. He still has his MK 5 and it works well.
I'm just upset because I thought that I had finally decided between 2 BCs and now there's no way I'd buy anything from Dacor except maybe a wetsuit

I guess I'm still shopping around.

 

[scubapro50]

if I were to purchase a new regulator today I would look at Zeagle or Atomic ..... Scubapro are nice but I think you may want to look around first and see what's available.

 

[SteveDiver]

ALL of our equipment is Dacor and we have had zero issues and my dive buddy and I have over 175 dives with our DACOR equipment and it has NEVER needed service. We use the Dacor Falcon BCD's, Dacor Eagle Octo. I have flown all over the world with my equipment and if needed my LDS works on Dacor. One thing to remember there are some divers that feel the need to compare their equipment with others and if someone has equipment different than theirs they think it is garbage. Kind of like looking to see who's is bigger (lol) You know ford versus Chevy?? even though they both do the same thing. Maybe there has been issues with DACOR in the past I do not know. I have had mine for two years and would not use anything else but. You will also notice that some divers are geared up to the 9's thinking their **** don't stink however they look ridiculus especially the ones that put on tons of gear to jump in a mud hole in Texas (lol) my gear does the same exact thing that theirs does. Some people make diving into a fashion statement and some people are just plain down to earth divers. Good luck..

 

[Wayward Son]

Steve, the issues are not in the past. They are now. Their website was up last summer, it vanished months ago. Authorized Dacor dealers tell me flat out that they will sell me Dacor if I insist on it, but that they have been abandonded by Dacor and are getting either no support, or horrible support.

Dacor gear in the past came with a [lifetime[/b] warranty. After the buyout, the new owners said "Nope, we will not only not honor any warranties on those products, we will not even provide parts or any other support for it."

Customers who bought Dacor in good faith were left totally screwed. The Dacor of today is owned by the people who did this.

Dacor was an excellent company. They made excellent gear. The gear made since the buyout has generally gotten favorable reviews. However, they are owned by people who chose to screw over their customer base. Anyone who wishes to trust them to not do so again is free to make that choice. I think it's a bad one, IMHO.

If they aren't taking care of their dealers, I don't see that end customers have much to hope for.

This stuff is expensive. I prefer to invest in products from a company that has a history of continual support. Examples include Scubapro, Aqualung, Apex, Zeagle. Unfortunately, not Dacor.

I am diving a Scubapro regulator I bought new in 1978. I have no problem getting it serviced, parts are readily available. My old dive buddy from back in the early 1980's owns a Dacor reg & BC from back then. I know of one shop in FL that *may* be able to service it. Maybe. But not bc Dacor supports them, simply due to the fact that when the buyout occured they had the foresight to buy all the spare parts they could find. Once those are gone, they're gone. My buddy is probably going to have to buy new gear.

For a new diver starting out, these are the cold, hard, nasty facts about this brand that they should be aware of before plunking down their cash.

Maybe some shops are getting good support from Dacor. Divers using those shops should not have any problems. The Dacor dealers in my area are not.

 

[SteveDiver]

I was unaware of the Dacor website issues etc. Well...no I would not advise to buy DACOR in light of the facts presented. I guess when my equipment gives out I will buy another brand. I can honestly say that I have had no issues with my equipment however if/when I do instead of fighting to get the warrenty recognized I will buy new. By then it will be time to get new anyway..