Phil Mintz
Contributor
All,
Sorry for the late response, I have been out of commission for the past week. Most of the comments are good, both the positive ones and the constructive ones. I agree the Dacor site is simply a catalog on line for now, but as stated it is only the start, mostly pushed by this forum to have something more current. Nova SS and some others are correct, Mares is the focus for now. We still have many improvements to incorporate into the new Mares site (thanks for the positive comments so far). Underwater is right on, we are working on On Line registration, better support etc...
As I have stated before, Dacor is a limited line for now and the focus is Mares. We will still support Dacor and add new products in time. In most things we do we always want change and results quicker than reality will allow. I do take the positive and constructive comments/suggestions (many from scubapro50) and really appreciate all of them. As for the hostile ones, I think you all know by my responses, everyone is free to vent, but it is not something I or anyone should lose sleep over.
The one thing we can commit to you is that every day at Mares, good people are working to improve our service levels in all parts of the business. There have been tangible results and we will not rest at any point.
Thanks to all for your support.
Phil
Sorry for the late response, I have been out of commission for the past week. Most of the comments are good, both the positive ones and the constructive ones. I agree the Dacor site is simply a catalog on line for now, but as stated it is only the start, mostly pushed by this forum to have something more current. Nova SS and some others are correct, Mares is the focus for now. We still have many improvements to incorporate into the new Mares site (thanks for the positive comments so far). Underwater is right on, we are working on On Line registration, better support etc...
As I have stated before, Dacor is a limited line for now and the focus is Mares. We will still support Dacor and add new products in time. In most things we do we always want change and results quicker than reality will allow. I do take the positive and constructive comments/suggestions (many from scubapro50) and really appreciate all of them. As for the hostile ones, I think you all know by my responses, everyone is free to vent, but it is not something I or anyone should lose sleep over.
The one thing we can commit to you is that every day at Mares, good people are working to improve our service levels in all parts of the business. There have been tangible results and we will not rest at any point.
Thanks to all for your support.
Phil