Guppie
Guest
OT, but Delta gave away my ticket and my cousins tickets 30 minutes before the flight took off. They said they called our names. We were in Taco Bell. We got to the gate 20 minutes before flight and they said, (I quote) "It's your problem, deal with it". They did offer us tickets on the next flight for $500 each.
That was in SLC on our snowboard trip. We got on the next flight via standby. I had a borken ankle from backcountry so that added to it.
I get home, engage the BBB and my local attorney general (just though I would try). One week I get a call from the 'executive' offices and offered free tickets for anywhere. I told them there is no way I trust them and too keep the tickets.
A week later I get a letter from the president stating the gate agent is going through sensitivity training, blah blah. There were two ticket vouchers.
I love the BBB
That was in SLC on our snowboard trip. We got on the next flight via standby. I had a borken ankle from backcountry so that added to it.
I get home, engage the BBB and my local attorney general (just though I would try). One week I get a call from the 'executive' offices and offered free tickets for anywhere. I told them there is no way I trust them and too keep the tickets.
A week later I get a letter from the president stating the gate agent is going through sensitivity training, blah blah. There were two ticket vouchers.
I love the BBB