And another sale gone, another one down... another one bites the dust!

[yknot]

Can someone please explain the 10% max. discount? I purchased a full set of gear from a LDS and was told then about max discounts. This store chose to very closely match Leisure Pro's price. Instead of an itemized receipt, I received one that more or less reads "gear" and shows a bottom line total. LDS said this was done due to agreements with manufacturers and implied this would enable them to exceed the 10% rule. How would a supplier really know what price their gear was sold for?

 

[Genesis]

require you to disclose to them (sometimes with copies of sales receipts!) the price paid for the items when you register your warranty AND the dealer where it was purchased.

This makes enforcement trivially easy.

 

[Epinephelus]

It's quality of life. Sometimes, as a small businessman, it is better for my blood pressure and overall good health to keep prices high enough for some obnoxious customers that they'll take their business (and their attitude) elsewhere. The sweet deals are for the sweet people.
E. itajara

 

[MikeFerrara]

Genesis once bubbled...
require you to disclose to them (sometimes with copies of sales receipts!) the price paid for the items when you register your warranty AND the dealer where it was purchased.

This makes enforcement trivially easy.

Who? I am a dealer for several manufacturers and have owned equipment from many more and have never seen or heard of such a thing.

 

[Northeastwrecks]

Neither have I. The last time I purchased gear (a complete set of doubles and reg sets), the only thing I remember providing was the serial numbers off of the gear and the name of the shop where I purchased it.

This was all brand name stuff, so I'd like to see some contrary evidence.

 

[Genesis]

I have several pieces of their gear, bought at retail, and to register the warranty you must identify the retailer where it was purchased and the price paid.

(In addition to the paper cards in the boxes, they also have online warranty reg - and the requirements is found THERE as well. In fact, for online reg the retailer you bought it from is a "drop list" and as such you can't do it at all if the firm you bought from is not one of their "blessed" ones.)

 

[Northeastwrecks]

I just visited the Scubapro website. I filled out the warranty registration forms using junk data.

I DID NOT FILL IN THE PRICE FIELD or answer any of the lifestyle questions.

Guess what, it took my registration and thanked me for buying their product (Oh, well, this is the name of science, after all).

While it may be annoying to be asked for this information, it is not required.

Of course, it wouldn't hurt for Scubapro to tell you this. But this wasn't exactly rocket science to figure out.

In addition,while there is a drop-down list of dealers, there is also a set of fields for you to fill in the name, address etc... of dealiers who aren't on the drop down.

Care to try for strike two?

 

[MikeFerrara]

I dislike many aspects of the way some manufacturers do business and as a result have chose not to do business with them. However, I do think they have the right to chose who they want to represent them and their products. If product is not purchased through a dealer the manufacturer has no way of knowing who has had the equipment or what has been done with it. Once the merchandise passes from a dealers hands it then could be considered used/second hand and therefore not eligable for warrentee if a condition was that it be for the original owner.

I am not a scubapro dealer. If I buy a SP reg then I am the original owner. If I sell it to you it is second hand because I am the original owner and while I can get the warentee you can't.

I can sell a GM car too but I cant sell a manufacturers warrentee. If I sell you the car it is used, not new.

 

[Genesis]

I can sell a GM car too but I cant sell a manufacturers warrentee. If I sell you the car it is used, not new.

Yes, but the warranty is for X years or X miles from its first retail sale, and whether you are the original owner or not isn't relavent.

 

[Lawman]

are created by the Uniform Commercial Code.
It also limits how they can be disclaimed. An
express warranty is very, very difficult not to
honor. "regristration cards" and all that other
stuff doesn't mean much to a court. Certain
kinds of warranties can be limited or disclaimed
under the UCC: fitness for particular purpose &
merchantability if the disclaimer follows the rules.
Others disclaimers are tested by an "unconscionability"
standard and a court can throw them out.

Also, the Federal Consumer Product Warranties
Law of 1975 "implied warranties" [ the UCC type]
cannot be disclaimed if the seller issues a
written express warranty.

Bottom Line: Courts like warranties and will enforce
them most of the time reguardless of what the mfg.
asks you to fill out.