I hate Delta ... I only use them when I have no other alternative, and almost every time I do they screw something up. The worst part is the predictable "There's nothing I can do" attitude you get from the Delta employees ... it's gotta be a corporate culture thing.
... Bob (Grateful Diver)
I think that just about everyone we met this last week on Bonaire had problems with airlines. Every airline $@%##-up something, except maybe the MIA/BON Insel. Lost luggage, missed or delayed flights, missed connections, etc.
Our Newark 11:45 PM Continental red eye to Bonaire last Sat was already boarded, when they scrubbed the plane, and we had to wait 2 hrs for a new one. The people we shared a quad with, from Illinois had a plane canceled, changed their flight plans, and then lost luggage.
Yesterday our Huston to Cleavland Continental connection was missed because they shut the doors 10 minutes before the flight time, and locked us out (Customs was a nightmare/zoo July 3!). Took hours to locate a connection that would get us in to Albany @12:30AM this morning, instead of the 7PM arrival we had booked! I owe two ladies at Continental service a huge Thank You for spending way over an hour finding a way to get us home, by going standby, switching airlines and connecting cities, etc, to catch the only late flight into Albany. Long rough trip, but we made it without a overnight layover, finally.