BVickery
Contributor
This seemed very strange to me as well. I did not understand the logic here. The shop name is Hatts Diving Headquarters here in Melbourne FL. Just off 192 & US1. The owners name is Mike. And is now trying to work out a deal with us to get a BCD through his shop. The divemaster / instructor in her first class last night is who told us this information. He seemed upset that this was not discussed with me prior to signing up for classes with them. As apparently this sort of thing happens quite frequently with them. At this point I didnt mind sending back the other BCD as it had never seen any water. However the loyalty of this shop is somewhat in question to me now. The instructor came out and spoke with "Mike" (Owner) and expressed his concern. Which in turn was told to my wife that they will try to find a loaner Zeagle Zena for the classes and that I can work out payments with them sense it was their fault. Just does not seem logical In my opinion.
Wow. I am all for supporting the LDS too (I got a Diver's Supply here and overall they have treated me well, at least the last manager and crew). I have bought lot of my gear from them, but also from others. The only thing they have asked me is give them a shot to make the sale via price matching deals.