and no one picked up the phone. Are you kidding me? This is a hospital and they don't answer the phone? I called DAN again and he gave me two more phone numbers. I called those numbers and after no answers repeatedly, and then finally getting through a phone tree of press this, press that, I got a real person 20 minutes after I talked to DAN. After describing my symptoms, the person asked if I wanted an ambulance. I felt capable of walking down to the lobby of the hotel and getting a cab, but he said there were no cabs in Cozumel at 1:30 a.m., so I agreed to the ambulance. (I had not rented a car for the trip.) He said it would be about 20 minutes. After waiting 30 minutes, I called, asked where the ambulance was and he said 15 more minutes. After 45 minutes, I called again. The person says, "You are at the Westin, right?" I said, "No, I told you I'm at the Wyndham Hotel Cozumel." He said, "The ambulance is at the Westin. I'll send them to you. It'll be 10 minutes." Finally, after an hour, I'm picked up. Had this been a life-threatening event, I would be dead in the hotel parking lot by the time they arrived. And as a side note, I noticed cab drivers in the hotel parking lot, so I could have taken a cab.