Why don't most brands sell service parts?
- Thread starter Etmutt
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Hard to say... we don't really track it, so any answer is anecdotal, but I would guess somewhere around 15% give or take a wide margin of error. lol
Remember this is largely off-set by the fact that they get a free first service so don't need to do it. Keeping this in mind, there are many that plan to do it in the future after they utilize their free option.
So for them they won't begin self-servicing until after 4 years of ownership.
I would agree with @formernuke though, the percentage doesn't really matter, what matters is that the option is there.
There are also customers that want to have kits on hand for their local shop, for repairs on a vacation, etc.
They don't plan to service personally, but the parts access aids them in getting service done by a third party.
The issue is what companies will sell you the parts and train you? That isn't a long list. Why would you jump through hoops to get parts and/or training? While "close enough" make work most or possibly always, I'd rather have the exact parts (as sometimes reg techs will use something they deem "close enough") and be told exactly what I need to do (including tools) to service my regs.
Deep 6 has an excellent design that is easy to service. Now I am partial to Deep 6, but only due to the quality of their products and service. That happened before I became friends with Chris and Landon. But don't take my word for it, take @rsingler's regulator service course. He is impartial in my view on regulator design and did state when I took the course with him that the Deep 6 is a really good design. He did not specify any weaknesses in the design or servicing.
Deep 6 has an excellent design that is easy to service. Now I am partial to Deep 6, but only due to the quality of their products and service. That happened before I became friends with Chris and Landon. But don't take my word for it, take @rsingler's regulator service course. He is impartial in my view on regulator design and did state when I took the course with him that the Deep 6 is a really good design. He did not specify any weaknesses in the design or servicing.
Cthippo
Contributor
Shop in Seattle has been trying to get parts for my regs from the manufacturer for almost two months now. For me, that indicates i would be better off ordering my own parts kits when I can get them so that i will have them net time I need service.
The further i go in diving the less respect I have for LDSs.
The further i go in diving the less respect I have for LDSs.
It's a bloody nuisance not being able to source the service kits for Apeks. This means there's a market for third party kits. LDS service tech was saying that the price of the service kits have increased for them too; something around $35 each
Kind of don't care if you've one or two regs, but when you've 10 or more it's ridiculous to look at $1k+ for servicing them all. This is why one would look to servicing one's own kit -- could even take a service tech's course and buy all the specialist tools for that amount!
Kind of don't care if you've one or two regs, but when you've 10 or more it's ridiculous to look at $1k+ for servicing them all. This is why one would look to servicing one's own kit -- could even take a service tech's course and buy all the specialist tools for that amount!
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