Folks, believe it or not, this happens quite a bit. It has happened to me and my buddies twice now. After the first incident, we worked with DAN who actually payed to have our gas tested at a local air quality inspection place. The person we worked with at DAN published a very informative article in a recent issue of Alert Diver - I highly recommend it.
At first, I was also shocked that this could happen and tempted to post names and kick ass. Which would be a HUGE mistake, and doesn't actually solve anything.
Don't expect a shop to jump at owning up to a cracked filter. This is a huge liability issue. Most shops take great care to avoid this but stuff happens and they are just as shocked as we are when it does happen. Don't forget to check your own air! Oil will leave a unique smell in your air. Not trying to give a pass to shops, just trying to focus on the parts of the situation that we can control and be practical.
SELF RELIANCE. SMELL YOUR TANKS.
A