Scott04:Your right fishb0y, they don't change vendors annually, but contracts are renewed annually and subsequenty some vendors do change. Especially if a vendor bids lower than the current year's contract. It is then awarded to a lower bidder.
But please, let's not turn this in to a "I know more about this than you" discussion.
Let's stick to the subject of lending a person some informative information about good dive operators on the island of Oahu based on "personal" experience not based on hearsay. If you had experienced some bad service from OC then say so. Then I hope you would have complained to OC and lended them some contructive suggestions on how to improve their service to the public.
Afterall, that would be the "professional" thing for us instructors to do right?
Safe diving
OK, I won't turn it into that. I will say this about OC. I PERSONALLY witnessed them talking with 2 Navy guys one evening (I talked to the guys later) and heard them tell the guys first that the Brand New Apexs reg they just bought not an hour before, was crap. Why? Probably because they didn't buy it from them and OC doesn't sell them. This got me interested and you will never guess why the guy told them next.
There are 3 best ways to improve your SAC rate. Do you want to hear them, do you? First, buy a high performace reg and I just happen to have some to show you. Second, buy a dive computer. Third, buy new fins. Well, I don't remember any of those methods being taught in my OW course or any of my tech courses. That is exactly what the guy told them though. This is not a second hand account, this is exactly what I witnessed the guy telling them. When I talked to the guys they also said that I heard exactly right.
This problem is indicative of the experiences I have had with them and I would never send anybody to them as these experiences have been mirrored by countless other first-hand experiences.
No business is perfect, but OC tends to have an ongoing practice of not truly putting the customer first, along with other issues.