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If I may ask, who's your insurer?
we had this happen in st lucia. wife became very ill with a severe infection. we had travel insurance thru our credit card. but the private hospital would not bill the insurer. we had to pay up front for any services. they provided great care. my wife was really impressed and so was i. thank goodness the cost was reasonable. we just had to submit receipts once home and the insurer repaid us right away.
A Medicare supplement - tough lesson learned. It was a family member that isn’t a resident here, just on a tourist visa.
We learned that some private hospitals and air evac take certain brands of insurance, some they don’t. Do not just assume that because you have travel insurance that it will be accepted at a local hospital - these are businesses here that want paid now and they don’t really have any sympathy. You could very well be paying out of pocket and fighting for reimbursement.
Some problems that occur - you need records translated back to English, they don’t code things the same way here. You paid a portion in cash?? They’ll say the receipt is fake..... Add the fact that it just seems like they say F you, maybe we will pay you later or maybe you should make six more phone calls.
Yes, what she had wasn’t travelers insurance per sey, but it should cover any emergency treatment but no air evac. What we found is that depending on who the carrier was, wed be in the same position - swipe your credit card for x dollars or pile the cash on the counter.
DAN dive insurance is accepted here no problem, I think they have a local rep. It’s the travel insurance for some medical event that you buy online - not all of them are accepted here and you’ll still be paying 100% out of pocket.