What to look for and ask when your equipment needs servicing

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SparticleBrane:
Sometime in the future I'd like to take the course to serivice DiveRite regs so that I may service my own. This way if something ever goes wrong I have no one to blame but myself (that, plus I just think it's neat stuff :D).

You can service your DiveRite regulator any time you would like. Both the service manuals and service kits are available thru diveriteexpress.com.
 
It makes me recall last time when my car have some noise came out from the front...
I mean, to most of us who are only end users, even the shop provided those data to us, we need to have some min background knowledge, e.g. if the brakes are needed to be changed we can see that/feel it, low in oil, we can check... but for the detail measurements for the regulators, one of my friend told me, they just change the o-ring, filter (if needed)... and we do not even know too much about the correct readings for those measurements.... any comment?

Please don't get me wrong, I also think that it is something good, just like the computer print out, after we get out car fixed, at least the guy at the shop would be able to show us the readings, e.g. before alignment and after, checked. In time, we would know more.
Then besides that we may need to read a bit more before we can understand the detail....

To me, again, using a car fixing example, one shop would tell me the root cause of the noise, another shop would tell me another. Until I listened to all those, and told the next guy what the other said.... you know what I mean, the difference between expert (the guy at the shop) and non-expert (me).


cerich:
Agree, however the reason I wrote this is because if a diver knows what to look for and what to ask they can determine a good source to get service done.

Any shop that can answer in the affirmative to these points has put a great deal of effort into the repair facility and generally will do an above average job.

If you just want to spend $40 bucks , do so but be aware that you will get what you pay for.

If I HAD to send away a reg for service because I don't have a local source or one I trust then I would call and ask all the same questions. In fact if you call Larry at Scubatoys or Phil at Divesports I'm sure they would be happy to answer any question you may have and even send you pictures of their shop. NOT all online guys will do that.

To me if there is a competent nearby shop that would trump a far away competent shop any day.
 
Chris, I just found this thread. Terrific information here. Thanks.
 
alo100:
It makes me recall last time when my car have some noise came out from the front...
I mean, to most of us who are only end users, even the shop provided those data to us, we need to have some min background knowledge, e.g. if the brakes are needed to be changed we can see that/feel it, low in oil, we can check... but for the detail measurements for the regulators, one of my friend told me, they just change the o-ring, filter (if needed)... and we do not even know too much about the correct readings for those measurements.... any comment?

100% agree, I have a 2005 jeep Liberty with a Diesel, first year for the vehicle and 2006 is the last year because of new EPA regs for 2007. It's had some "teething" issues that show up in the morning when it was cold, like stalling and not finding the gears. The dealer was zero help, until I started to do some research on the web and saw others with the same problem and the solutions that worked for them. I also found out there were some Technical Service Bullitens that would fix things. Armed with that knowledge the problems are now gone.

We have to know the right questions to ask to get good service!
 
Diver Dennis:
Chris, I just found this thread. Terrific information here. Thanks.

Your welcome!
 
My LDS has an outstanding tech. He likes his work & he doesn't normally take long on a particular regulator, unless the thing is just so mistreated it has to take longer. However, I'm not gonna get a reg back in a week or 2. They simply have too much volume coming through the door. In addition to their customer base, they get tons of regs for service through the mail (he had about 3 dozen in a box from Egypt recently), plus contracts to service gear for the local Army base. He often spends evenings in the shop after it's closed servicing gear in addition to having done it all day.
 
Wayward Son:
My LDS has an outstanding tech. He likes his work & he doesn't normally take long on a particular regulator, unless the thing is just so mistreated it has to take longer. However, I'm not gonna get a reg back in a week or 2. They simply have too much volume coming through the door. In addition to their customer base, they get tons of regs for service through the mail (he had about 3 dozen in a box from Egypt recently), plus contracts to service gear for the local Army base. He often spends evenings in the shop after it's closed servicing gear in addition to having done it all day.

Those are legit reasons to take longer, many small shops take 2-3 weeks when the backlog is less than 6 regs.
 
Yeah. I feel for him. I wish he could turn my gear around quicker, but the bright side is that I have absolute confidence in the quality of his work.

They've had help in extra techs in the past but not always. The service workspace is small, so really only one guy can work in it at a time. If he had another tech who was willing to work some evenings, some of the backlog could be done while this guy teaches. He's tied up teaching OW, nitrox and tech classes when they hold them, so those nites no service work gets done & weekends he captains the dive boat when it runs. So there are some nites & weekends that another tech could make a difference.
 
Sorry to bring back the thread, just read something recently about regulator check. Part of it can be done by users and others by dive shop. The article (from the Dxxx Magazine UK) suggested that a good reg check in dive shop should at least take 3 days to do. Just wondered if the experts here can tell if this is also a typical standard here...

Then to begin with, let me quote some related info from another article:
"Call for better regulator servicing"

Britain's Diving industry has to response to the recent Health & Safty Executive (HSE) report. HSE evaluated equipment related to the fatal dive accidents between 2000 to 2003 in UK. 28 out of 60 regulators, after the accidents, have failed the European test, due to corrosion, incorrect setup and lack of correct servicing.

Is the list below a standard procedure?
The checking list from the article:
1. Hoses checking
Inspect for cuts, holes or splits, esp on the ends. If the hose protect is there pull them back a bit and check the hose beneath where the hose connects to the ferrule. The way to pull back the hose protect: twist clockwise while pulling on it, such that the host would not be unscrewed during the process.
If the host is very tight, running a little warm water with soap inside the protector may help.
If it won't budge, let it soak (make sure the 1st stage does not get wet inside), do not try to pull the protector out too hard it may hurt the hose.
Change the hose if any cracks or holes are observed.

2. Overall Fasten checking
Waggles around at the 2nd stage and check if anything is loosely fastened. The exhaust deflector, diagphragm cover at the front of the 2nd stage.

3. Mouthpiece checking
Esp important after the regulator is checked after maintanence.
Is the cable-tie secured the mouth piece. If it is an old mouthpiece, check
if it is beginning to split. If this is a new replaced one, is that the correct size for the regulator.

4. Exhaust Mushroom checking
Exhaust Mushroom is the rubber flap mushroom shaped valve, typically just below the mouthpiece, hidden by the deflector.
Overtime, the valve could get deformed, e.g. curl at the edges.
Leaving the 1st stage sealed with the dust cap or a finger over the hole, gently suck through the mouthpiece. If any air gets in, it could be a exhaust valve leakage.
No need to suck hard, in case of leakage, it would show up.

5. Sintered filter checking
The filter should look clean with you look into the DIN or Yoke connect hole, where the filter is. Observe for dirt or corrosion.
A cloggin happened at the filter would cause undesired breathing resistance.

6. Second stage cracking resistance checking
Attach the regulator to the tank. Breath of it and check.
The setting for the resistance is checked by putting the 2nd stage into water e.g. kitchen sink, in pool, or a bucket of water.
Dip the 2nd stage into water with the mouthpiece in uppermost position and the diaphram lowest. Slowly immerse without getting water in.
With a few cm depth, the pressure will build up across the diaphragm, enough for it to push in and let out a faint hiss of air.
This hiss should occur just before the water laps over the mouthpiece, and brings the test to a halt.
If it doesn't crack and gently hiss, the breathing is too tight. If it just splurges out in a freeflow, the breathing resistance is too loose.

Most of the followings need tools:
7. First stage intermediate pressure (IP) checking
8. IP recovery checking
9. First stage creep checking
10. Overnight tests checking
11. High Pressure Guage checking
12. Overall wet checking (do not need tools).
 
That check would take all of 10 mins.

The dump the second in water works, but each reg should start at a different water level, it's better to use a magnellic.

So in the UK just under half of accident regs are not functioning as they should. Seems to re enforce my point with writing this thread.

Best,

Chris
 
https://www.shearwater.com/products/teric/

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