That might be something for Joe Diver to consider as well!
Watch out for JoeDiverAmerica.com!
- Thread starter highdesert
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NetDoc:
Who would buy something from a place with no address or telephone and an email address at aol.com?
I've seen more ID from a guy trying to sell me a sofa from the back of a rental truck.
At least the truck had a licence plate.
Terry
mike_s
Contributor
jackeadams:
They seem to have a lot of addresses listed.
The above one...
This one on Oceanics web page.
Joe Diver America
12801-17 Commonwealth Drive
Fort Myers, FL. 33913
239-437-2900
This one on Mares web page.
JOE DIVER AMERICA
239-437-2900
13356 HIGHLAND CHASE PL
FORT MYERS, FL 33913
239-437-5100
3 addresses? weird....
Joe Diver has a large presence on E-Bay. At least they did. It doesn't pay to open yourself up to the scammers who try to prey on E-bayers. I have had to close two accounts due to these E-Bay theives. I am positive that I bought from Joe Diver a couple of years ago and was pretty happy with the result.Web Monkey:
But, to criticise an entity AFTER the fact for something that they display publicly (no phone number) just does not make sense. No, Joe Diver does not advertise with us, and I have not approached them to do so.
As for the aol e-mail, that's a common mistake among e-tailers and fortune 500 companies alike. For a long time even I did not have an "@ScubaBoard.com" address. Quite a few web hosts make getting an "@yourdomain.com" e-mail address obtuse and often charge additionally for it. I provide any of the sites that I host unfetterred access to creating as many e-mail addresses as they desire.
almitywife
Vegemite Mod
what mistake did OP make??shellbackdiver1:
he placed and order in good faith, he was charged for the full order but only part delivered, he lodged numerous customer service complaints as required and was ignored
i dont blame him for gettiing narky over it... he just wants a reponse to his request in regards to being overcharged... it is HIS money afterall
cheers
Crewdog
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Do you have an 800 number?
Sorry, but Joe insists on maintaining "the best value for the dollar" philosophy. "An E-commerce site should be just that - E-commerce, not telephone or phone sales", says Joe. "There are sites that employ teams for phone support that incur telephone and staffing costs and who do you think pays for those costs?" We won't need to pass those costs on to you if we don't incur them. Besides, there's usually less order errors when we have a 'paper trail' to follow
And thats why scubatoy's got my semi-dry suit order yesterday...i had trouble with thier web order process and they took my call happily.
Sorry, but Joe insists on maintaining "the best value for the dollar" philosophy. "An E-commerce site should be just that - E-commerce, not telephone or phone sales", says Joe. "There are sites that employ teams for phone support that incur telephone and staffing costs and who do you think pays for those costs?" We won't need to pass those costs on to you if we don't incur them. Besides, there's usually less order errors when we have a 'paper trail' to follow
And thats why scubatoy's got my semi-dry suit order yesterday...i had trouble with thier web order process and they took my call happily.
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NetDoc:
I wasn't criticizing Joe Diver. They can be as hard or easy to find as they want.
However, I was amazed that anybody (not just this person) would buy from someplace that's designed to be invisible outside the web.
Terry
Carribeandiver
Guest
Thanks for the link; however, I checked over some of the ratings for various vendors and I am not so certain this poll can be considered reliable. It rates ScubaToys as relatively low and I know all of my experiences with them could not have been better. It also rates Scuba.com very low and I also have had great success with them. They rate Leisure Pro relatively high and they gave me the worst service, by far.highdesert:
In rating liveaboards, I noticed that the liveaboards that sponsored the site just so happened to have extremely high ratings.
hmm, interesting, very interesting.
And oh yea, thanks for the tip on JoeDiversAmerica, they are absolutely off my list.
I was thinking the same thing. You beat me to it....Well said.....Markalmitywife:
almitywife:
From the website:
Do you have an 800 number?
Sorry, but Joe insists on maintaining "the best value for the dollar" philosophy. "An E-commerce site should be just that - E-commerce, not telephone or phone sales", says Joe. "There are sites that employ teams for phone support that incur telephone and staffing costs and who do you think pays for those costs?" We won't need to pass those costs on to you if we don't incur them. Besides, there's usually less order errors when we have a 'paper trail' to follow.
If sincerly concerned about an order on the internet, then prior to ordering a phone call is in need to ensure that there is no problem. Anytime that a blind order is placed the consumer is at risk and it should be the consumers responsibility to minimize the risk for low cost merchandise. If not...then that is what LDS's are for.
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