H2Andy:just as a suggestion, many sites have it set up automatically so that the purchaser gets an email when the tanks ship. that would have alliviated a lot of my issues
all it takes is two emails:
one to confirm the order (you already do this) and stating that the order will ship within 10 business days and to expect another email when the order ships
then an email when the order ships including a tracking number if available
it can be automated, because everybody and their dog does it
you got great prices ... customer service was a bit absent. not bad, just absent
Like I mentioned earlier I have no idea what your order is by your screen name. However we do send a confirm email when your item ships. If for some reason your's did not get one I apologize. We process hundreds of orders each month. Next time you have a problem just drop me an email personally and I will get the info for you as quickly as possible. Don't send it by PM send it by email to joel@techdivinglimited.com
Thanks again