The Golden Rule v. Dive Deposits

[wetb4igetinthewater]

Risk must be shared.

Risk is shared. Customers who fly in risk not being able to dive when it was their plans to do so. But no one controls the weather. So it is what it is.

To me, the solution is simple. Just travel to places where dive charters have a reasonable refund policy. No limit to those. You've turned off who knows how many people from this thread.

Sure I'll miss good diving there, but I'll make good diving elsewhere. Works for me!

I don't expect you to change based upon some curmudgeon like myself. You have already shown you've dug your heels into your policy. I'm just expressing my viewpoint which others will hold the same view.

yeah but he also said he often has to move the boat somewhere closer to the dive site. so now he's using gas to do that, and presumably he's paying additional docking fees at whatever marina he's gonna keep the boat at. you think all of that should fall on him if the weather doesn't cooperate?

That should be factored into his prices. Why should an individual pay for services not received?

 

[flymolo]

Why should an individual pay for services not received?

because you setup the charter and picked the destination?

 

[fullytek]

Risk is shared. Customers who fly in risk not being able to dive when it was their plans to do so. But no one controls the weather. So it is what it is.

To me, the solution is simple. Just travel to places where dive charters have a reasonable refund policy. No limit to those. You've turned off who knows how many people from this thread.

Sure I'll miss good diving there, but I'll make good diving elsewhere. Works for me!

I don't expect you to change based upon some curmudgeon like myself. You have already shown you've dug your heels into your policy. I'm just expressing my viewpoint which others will hold the same view.


That should be factored into his prices. Why should an individual pay for services not received?

It's like this
The people who have a problem with paying a deposit are the same ones who are not going to show up.

I'm not sad about loosing the business of people who are not going to show up.


This policy is driving away the exact people we are trying to avoid.

 

[wetb4igetinthewater]

It's like this
The people who have a problem with paying a deposit are the same ones who are not going to show up.

I'm not sad about loosing the business of people who are not going to show up.


This policy is driving away the exact people we are trying to avoid.

I can't speak for everyone in the world, but no one reasonable has a problem with paying a deposit that they lose if they flake out. I'm all for the dive charter keeping that, as then they are losing revenue.

I, and others, do have a problem when the charter cancels for whatever reason. Now if I'm a local, not a big deal. but if I flew in, yeah, credit for the future doesn't work.

Your policy drives away more than just people who flake. But that's your call. It is literally your business.

because you setup the charter and picked the destination?

That's something I've never done in all my years of diving. Where you going? Oh cool. Sign me up. Here's my deposit.

 

[jadairiii]

If you can't part with loosing a deposit then you probably shouldn't be diving.

This should be the "Golden Rule" of diving.

If some diver is going to put a minor monetary loss over his/her safety, well, again, they shouldn't be diving.

 

[wetb4igetinthewater]

This should be the "Golden Rule" of diving.

If some diver is going to put a minor monetary loss over his/her safety, well, again, they shouldn't be diving.

Does safety include insufficient staff being available? Or not enough customers?

 

[flymolo]

when the charter cancels for whatever reason

my understanding is it's not "whatever reason", it's not going out when it's unsafe to go out

 

[LI-er]

i know a few of them that folded up because it's just not that profitable aymore, or because they were no longer willing to sacrifice the time.

Long Island wreck divers are a very small group and a rapidly aging population. As far as Captain/owners go, Howard retired despite filling Eagles Nest every weekend, Persico (Seahawk) was like 90, and Kevin off'd himself. Not enough divers due 2 Hampton based boats they went back to doing only fishing charters.

No surprise only 2 boats are left.

 

[LI-er]

It's like this
The people who have a problem with paying a deposit are the same ones who are not going to show up.

I'm not sad about loosing the business of people who are not going to show up.

This policy is driving away the exact people we are trying to avoid.

That's ridiculous. You're going to drive yourself directly into bankruptcy.

 

[flymolo]

Long Island wreck divers are a very small group and a rapidly aging population. As far as Captain/owners go, Howard retired despite filling Eagles Nest every weekend, Persico (Seahawk) was like 90, and Kevin off'd himself. Not enough divers due 2 Hampton based boats they went back to doing only fishing charters.

No surprise only 2 boats are left.

there have been more than a few boats since that time. two of them stopped running for the explicit reasons I mentioned. with the price of everything these days it's become a difficult business to run.

there are also quite a few divers who enter the sport every year and want to go diving, but there aren't enough boats to fill the demand.