I'm not in the industry, but since my kids are "millenials" (currently nearing their 30s) I noticed that they just aren't into owning things. They would rather "do" things. I've seen this with the 20s at work, too. Some of them see "things" as something that takes up space when it isn't being used.
i totally get it and relate to it in a way. but i think there is a balance. i realized that i am never going to do anything great in my life, i won't cure cancer, i won't leave a lasting impression on the earth and i will be forgotten a couple of decades after i die if not sooner so why not experience everything that you can? see that mountain, dive that ocean go to disneyland, at the end of my life i want to look back and say i did that sky dive, i dived in that place not saying i wish i did this or i wish i did that. but then there is the balance - i work an office job its not glamorous i am replaceable but i earn a decent wage, i own a car and i own a house, they aren't fancy but they are practical and cost less than renting which means more money for experiences. point i am trying to make is that owning things is not a bad thing but neither is going out and enjoying what the world has to offer. material things break or need replacing a memory doesn't and as the cheesy company motto hanging on the wall here reminds me every day "memories are the most precious commodity known to man" which is ironic seeing as we sell high end materialistic cars lol. and its better to experience things than just waste all your money in the pub on a Friday night like most of my colleagues but that's their choice
but i love diving and so i am looking at equipment, and at the end of the day every dive is an experience and you see something different so i don't see it as something you can just do once to tick off your bucket list
as for the other points i tend to go for winter sun so i find we are some of the only customers around but they tell us they have had a busy summer and numbers are good.
i also notice that when i tell people i am a scuba diver the first response is wow, but isn't that dangerous? the second response is usually "you will never catch me doing that" - i think there is a lack of understanding and people just assume its dangerous or hard to get into and wouldn't do it, i have taken 3 people to my LDS for a try dive in the pool, they all loved it but said they would never do it in the ocean. other sports like skiing or surfing just seem more accessible.
i did a try dive as a 9 or 10 year old and liked it but it wasn't until 2011 when i was 22 that i did it again and that was only because a mate did a try dive in Egypt and said it might be fun to go to Egypt together and do our open water, we did and i loved it but i didn't seek it out it was just an experience offered to me, i was quite scared to tell you the truth but it turned into a life changing event
my experience of LDS is that they are so expensive and can push you into a sale. i bought a dive computer and a compass for my AOW and was pushed to get it from them because it came with a free £50 compass for that week only. it did but online i could have got both individually for cheaper, i haven't purchased anything from them since.
as for the weight thing - people are saying its a problem in the US well its becoming a problem here in the UK too. i went to Lanzarote 2 years ago after 4 years of not diving (my buddy fell off his motorbike, got hit by a car and had to have his leg reconstructed) we did a refresher, we went out there and we dived and at the end of the 1st dive on the first day i was in a wetsuit that was too tight it was choppy water, i got smashed against the concrete wall where the steps where to get out and i couldn't breathe and i nearly threw up, i got to top of the stairs undid my suit and lay there feeling exhausted and weak and sick. i skipped the second dive and considered never diving again. i then got the next size up wetsuit which was the biggest they had, it was snug but it worked for me and i had some great dives. i decided i wanted to continue diving and i started to lose weight so i can do it, i am still big but diving is the reason i started to sort myself out, it possibly saved my life.
cost - diving is expensive -whether its flights, hotels, rental equipment, buying your own equipment it all adds up and its a lot of money and the more you progress the more expensive it gets. i am getting my own equipment as its cheaper than renting all the time but i still have to pay to go somewhere.
if i knew before i did OW how much it would cost me would i have taken up diving? - NO
if i knew before OW what i would see, how good it feels and the memories it would give me would i have taken it up - YES ABSOLUTELY