Sub frame mask leaking

[Ocean Master]

I am on my 3rd sub frame mask for my daughter in 3 days! The mask leaks in multiple spots where the frame meets the lens. We are in the Cayman Islands diving.....no response from Atomic about this issue.
I am returning it tonight for a refund! I have other Atomic equipment but this particular mask, medium size has been absolute junk!!
I think Atomic had some manufacturing issues and these masks could be old stock.....not sure.

 

[Atomic Aquatics]

Hi Ocean Master. I would love to help with the issue you are having with your SubFrame mask. I am not the one that usually checks our sales inbox but was curious to know who you attempted to contact so that I could follow up with them. Please email me at ryan.kenney@huishoutdoors.com or call at 714-656-2911. I did contact our warehouse before responding and had them pull a random sampling of our medium-fit SubFrames to leak test and quality control. They did not find any issues and all have current dates stamps inside the mask. I look forward to hearing from you, Ocean Master.

Kind Regards,
Ryan Kenney

 

[Ocean Master]

I will send you an email. I just returned the mask and received a refund.
Would you like to see video of each mask and the problem I described? I have multiple videos.
Thank you for your quick response!